Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   January 11, 2022 — Rated 10 out of 10 by P.W. Don Franklin Russell Springs Service
What do you like about our products and services?

In and out quickly!
Report a concern   January 3, 2022 — Rated 10 out of 10 by S.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Thanks for excellent service on my vehicles

Report a concern   December 20, 2021 — Rated 10 out of 10 by A.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

woot
Report a concern   December 16, 2021 — Rated 10 out of 10 by Stephen Bowling Don Franklin Russell Springs Service
What do you like about our products and services?

Best service ever :)
Report a concern   December 14, 2021 — Rated 10 out of 10 by Charolette Embry Don Franklin Russell Springs Service
What do you like about our products and services?

Awesome Service! Friendly customer service.
Report a concern   December 14, 2021 — Rated 10 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

I think the service department is the best, the power train warranty is worth the effort to get the service work done be Franklin Motors service.
Report a concern   December 13, 2021 — Rated 10 out of 10 by Bryan Albritton Don Franklin Russell Springs Sales Department
What do you like about our products and services?

I worked with Blake Miller and his communication and promptness was second to none. The vehicle was just as described. Great experience all around!!

Report a concern   December 10, 2021 — Rated 10 out of 10 by D.L. Don Franklin Russell Springs Service
What do you like about our products and services?

LANCE AND JASON WENT OUT OF THEIR WAY TO MAKE SURE EVERYTHING WAS PERFECT WITH MY PURCHASE. I COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE AND BETTER SALESPEOPLE. THEY ARE THE BEST!!!!!!
Report a concern   December 8, 2021 — Rated 9 out of 10 by C.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Ease of scheduling & availability of appts; services provided in a timely manner.
Report a concern   December 8, 2021 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

People are really nine
Report a concern   December 6, 2021 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Service was great everything I ask for and every question was answered. All very friendly.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

We like to deal locally & GM is the best!
Report a concern   December 3, 2021 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Fast courteous service

Report a concern   December 2, 2021 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Genuine parts and we get 2 free maintenance services.

Report a concern   December 1, 2021 — Rated 10 out of 10 by M.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Everybody is really nice. Love my impala
Report a concern   November 24, 2021 — Rated 10 out of 10 by D.C. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Sales person very helpful and not too pushy.
Report a concern   November 15, 2021 — Rated 9 out of 10 by J.E. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

You sell good cars

Report a concern   November 8, 2021 — Rated 10 out of 10 by Tina Sinclair Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and helpful staff. Great customer service.

Report a concern   November 5, 2021 — Rated 10 out of 10 by B.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Very pleased with my service

Report a concern   November 3, 2021 — Rated 9 out of 10 by C.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendliness and accuracy

Report a concern   November 2, 2021 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great experience with Jordan Godsey. Will definitely buy again!

Report a concern   November 1, 2021 — Rated 10 out of 10 by Scotty Hardwick Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Jordan was the first sales man I have ever been able to actually deal with at any Don Franklin car lot . Bobby in finance was wonderful to work with as well!!!
Report a concern   October 29, 2021 — Rated 10 out of 10 by Richard Stephens Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great vehicles and service staff.
Report a concern   October 28, 2021 — Rated 10 out of 10 by S.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Russell Springs location Service Dept does a great job
Report a concern   October 22, 2021 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Paul and Brandon were both great to work with!
Report a concern   October 21, 2021 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Customer service was awesome!
Report a concern   October 20, 2021 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Fast courteous service

Report a concern   October 15, 2021 — Rated 10 out of 10 by Pamela Robertson Don Franklin Russell Springs Service
What do you like about our products and services?

The customer service is unmatched! I always feel like I’m getting the best care possible for my vehicle.

Report a concern   October 14, 2021 — Rated 10 out of 10 by Floyd Back Don Franklin Russell Springs Service
What do you like about our products and services?

Second time buying from Don Franklin Auto in Russell Springs, Ky. I wanted to buy from them because of being a local company and if I need service on vehicle I can get it done there and not have to run to other counties.Thank You to sales person, Blake Miller, for working with us to find right vehicle at right price and being so accommodating to help us complete the sale.
Report a concern   October 14, 2021 — Rated 10 out of 10 by Kathy Powell Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional service department who got the job done.


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