Customer Testimonials
Great service.
Great products and service.
Very helpful quick service and friendly
Very knowledgeable and approachable. Would recommend to novice and expert.
Friendly and helpful staff and a great range of bikes and accessories.
Friendly customer service and quality products sold.
Great customer service. Phill was friendly and very helpful
Fast, friendly and efficient service
Matt is great. Had a lovely time customising our bikes. Great product knowledge, listened to our thinking, provided appropriate advice and options.
The bicycles (especially the TREK cycles) are fantastic. Also the customer service is stellar. I highly recommend Cyclescape Ballarat.
Great friendly customer service.
They done a good job my son was very happy 👍
Honest, clear communication and patience on our pick up delay...Thank you!
Friendly service, good job done, reasonable price.
Good advice as well and they take their time to explain
Perfect friendly service
Friendly service. Good communication.
Friendly staff, quick turnaround for my repair and reasonable charge.
Professional and timely service. Would've scored a 10 but didn't have a part in stock that I was promised a month ago would be no problem.
Excellent and friendly service
All the team at Cyclescape especially, Matt, Steve and Phill. Nothing was too much for them, as far as knowledge goes they certainly know about the products that they sell. I went into the store asking for advice on ebikes, they where just so helpful, and gave me all the time I needed and answered all my questions.
I purchased an ebike a few weeks later, absolutely love it.
Service from the first visit was top shelf- Steve was more than helpful and really wanted to make sure that Jack (12yo) got the right bike to suit. his advise and knowledge let me buy with confidence
Bike arrived early which was great and we set a time to collect- it was there set and ready when we came back which was great! jack loves his bike
thanks again
will be back
Really great service
great service... bike is running like a dream
Were able to provide immediate assistance to an emergency repair situation handled in a friendly and efficient way and giving a prompt and effective result.
Always great service. Knowledgable and friendly staff and good products.
Great brands. I purchased an Electra Townie 7D. Excellent service, knowledgeable staff, and follow up support. Thank you
Crt helpful staff and repairs are done right the first time.
This is the only store I will shop at in Bendigo. All my experiences with other stores in the area have been soo poor. However, Bendigo Cyclescape are extremely pleasant to deal with.
Quality of products but most of all customer service, and knowledge. Steve was a great help.

Prompt, problem fixed, booking system meant bike was only needed for a couple of days ( rather than leaving it at a shop for weeks). Staff friendly, professional, polite, helpful.