Customer Testimonials
Staff are always very helpful
A fantastic bike shop. Ben, Corey, and Trevor are kind, knowledgeable, and always give helpful advice without any of that classic bike shop elitism. Excellent service and a refreshingly down-to-earth atmosphere — highly recommended
This occasion was to check and inspect the brakes due to a noise.
The pads were changed and a basic safety inspection was conducted.
Problem solved and I was happy with the pricing.
I always walk out confident that I have been given the correct information. The team are always happy to answer any questions I have and do their best to make sure our bikes are back on the tracks ASAP.
Let me just say, that every time I go into Cyclescape, Matty Britton offers me a masterclass in how to do customer engagement. There isn't much this proprietor doesn't know and what he doesn't have, he will endeavour to get it for me. I don't spend time going elsewhere - Cyclescape is always my first port of call.
Customer centric. very upfront honest communication.
Great bunch of guys, always helpful. Service with a smile
Always prompt and reliable service with additional advice and expertise provided with every service.
Cory is great and always goes to the next step in providing excellent service.
Matt personally remedied my concern
Knowledge and support is fantastic
Service is the best in Bendigo
Always great service from these guys.
Excellent customer service
Super friendly service and quality product
Always wonderful friendly service- very knowledgeable!
Quality
Fantastic products and service is always amazing.
I had my bike serviced. Very efficient and quick process to book, drop off and collection. The technician explained what had been done when I collected it. I’m very happy with the results.
Perfecto
I called Cory in the afternoon & let him know I would be coming in for the bike but that I didn't finish until 4:30, I have purchased before so they had my details on file, meaning when I collected the bike was already checked over & ready to pay for & grab. Made that rush before close so much easier. Thanks so much!
Matt and the team are very friendly professional happy people to deal with
Matt is a Very happy and engaging staff member he made our decision making easy interacted with all 3 grandys. helped them make good choices based on their preferences and cut a good deal cheers guys .
They last and fit well
The staff here are amazing always helpful and wanting to go the extra mile to help people out won’t shop anywhere else locally.
Great servicing by Phil. Thanks
Service speed and price.
Prompt and helpful advice ( not dependent on how much you are spending )
Good parts provision.
Super friendly staff. Very helpful and knowledgeable. Service was well priced and quick. Couldn't ask for more!!!
Friendly knowledgeable and always happy to hwlp
These guys know bikes!