Customer Testimonials

I stopped in on Saturday afternoon, I was in the middle of a ride, when i developed a problem with my valve stem on my Beargrease. I was hoping someone could take care of it on the spot as i wanted to continue with my ride. Your guy greeted me at the door a told me sure we can hellp, 15 minutes later i was back on the trail. Extremely happy. My friend who was with me purchased a brand new Salsa Mutluk Carbon from Freewheel the next day.

did not try to oversell

Great communication, fast shipping, I will be recommending your store to other riders. Sales and service the way it should be, Thanks

Knowledgeable about all bikes

I have a twenty year old trek with lots of miles on it. I took it in for the December tune up deal. It needed a lot of work. Let me start with, I got there at 645. They close at 7. The sales person and a mechanic worked with me until after 8. They gave me pluses and negatives of the repair and showed me what the purchase of a new bike would cost. Never during this time was I pressured either way. I chose to have them rebuild my bike I really love. Though, I havent had a chance to ride it yet. The bike looks new. I cant wait for spring now. The staff there is wonderful. If you need a bike repaired. Go see them.

Very knowledgeable and friendly staff

knowledgeable sales team, clearly they use the products and are passionate about biking...but not so much so as to be judgmental. Made sure to get all the information needed to place the order correctly and the part arrived quickly.

There are so many bikes!!!

Very pleased with the availability of parts and the prompt service I received. There was a question on my order and I was contacted & it was solved.

Have been extremely satisfied with every purchase at your store. Love the tandem that you built for us. Most recently you had Bontager OMW boots in stock, that fit my wife's small feet. Not an easy task

Love the value of our new orbea and really enjoyed talking to the staff.

Good location fast service and product options

Quality of work and friendly staff

The employees at Freewheel Bike Bloomington are top notch. They are knowledgeable and very engaged with understanding and meeting customers' needs. I appreciate being able to choose from the large inventory on hand. I highly recommend this bike shop!

it's been awesome so far. service and knowledge A+. Allison on chat :). Hans in the Bloomington MN location. Product so far is great, just so new I've only taken bike out once. I'm sure I'll love working with you in the future!! Name removed

Great selection of products between a network of stores. Customer service is top notch, super friendly and helpful staff.

Friendly service, and had what I was looking for.

Very helpful. Helped me replace studs on my wrathchild tires

On line chat and pre order-
Kevin knowledgeable and helpful

The staff was very helpful and patient as they answered ALL of my questions. Also, having the option to put a down payment and reserve a bike for a few weeks was great! And initial, effective email correspondence helped ensure we were on the same page! Combined this made a great customer experience

friendly and professional.

The guys knew and used the product.

I came in looking for pedals, but wound up getting boots (which was more what I’d prefer.)

Their knowledge and low pressure was great. I can’t say enough good stuff about the team at Freewheel.

Great service!

Fast service, good communication

I'm willing to try products that will make my rides enjoyable and improve my performance. i bought 2 new different type tubes and next year, 2022, 2 different size tires to go with tubes.

thanks from the tip Graham gave me.

Regards

Nice store. Lots of bikes and accessories. Clean and nicely organized.

I love the service I get at Freewheel. They take the time to be helpful and explain what they are doing. Great job!!

Performed quickly! Lots of good people!

Great selection and inventory of the parts we needed, friendly and courteous staff!

Number 1 service