based on 2406 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had someone in training. My hair was not cut as well as I would have liked ( to standard that I usually have it cut to at spots clips). I believe if you’re going to have a trainee cut my hair you can at least notify the person before they start cutting hair that they are in training. You can also give a discount to the person that is having their hair cut by a trainee.
Got the exact haircut I wanted
Service was excellent. Mandy was great.
The stylist was friendly and professional.
Friendly and proficient service. The extras in the MVP service are very relaxing.
Consistent haircuts and service
nice people and did their best to do the hair the right way
Irma was great. She cut my hair just right. Will definitely ask for her next time.
Professional, fast and friendly.
Stylist was great
Shauna was great.
Generally my experience at Sports Clips is always best. In my last visit, there was a new stylist who doesn’t know how to cut men’s hair. I’m glad she asked manager for help and the manager did part of my hair cut explaining her how to do it. The most disappointing part is the manager had the nerve to charge double-MVP (as she thinks I’m double pampered) and applied the discount code. I did not complain and still tipped $10 for hair stylist because I felt she needed this job and I want to encourage her. I will ONLY go there again if my regular hair stylist is available and for minimal services.
Convenient and the MVP offers a bit of pampering without breaking the bank.
Good haircut at a fair price.
The hair stylist was good and did a great job.
My stylist was very friendly and talkative and made sure that I got the cut that I wanted by asking questions.
enjoyed vip treatment !
The option to check in on-line is worthless. I checked in on my account and was told the time to arrive. I arrived a couple of minutes early and was informed that another had “walked in” and was in front of me because of”first come first served”. I had to wait 35 minutes for my stylist. I thought checking in on line put me in line. I complained because I thought checking if in on-line put me in line. Nope!! Why should I check in online if a walk in can jump ahead of me? Very misleading.
Ryan was awesome. Really happy with the cut. Will be going back just because of Ryan.
Nataya is a fantastic Stylist... very talented, takes her time, gets it exactly right! Thank you!
Great stylists!
Ryan is awesome best stylist for my hair
Nataya is the Best!
Reasonable prices
While the stylists are always friendly, there are few things that need work:
1. The check-in app is never correct on the wait time, and often changes several times before you get there, which makes it difficult to get there at the correct time to get into a chair. Usually, it's a longer wait, which is equivalent to just showing up without a check-in.
2. The stylists appear to be in a bit of a hurry, and tend to disregard your special requests (length of sideburns, extra trim on colic, etc.)
3. There is a consistent push to upgrade the appointment to a more expensive one.
4. While the stylists deserve a good wage, there are only options on the payment screen for a tip of 20% or higher. While I am aware you can change that to something lower, it is disingenuous.
Great service
Friendly and professional staff!
Efficient, professional, good cuts.
Online reservation
Almost always a great haircut
Nataya