Customer Testimonials
The young man I spoke to named Ryan was very helpful & had our problem solved with no one having to come out to our house.
Very prompt service.
Prompt. Courteous. Got the job done.
Friendly techs, willing to work with you to determine issues and make valid meaningful suggestions to resolve. Fixing an issue without rolling a tech onsite is fantastic!
When my WiFi was down I called my brother for entertainment. Didn’t really get to visit with him as Nextech was at my door. Wow! That’s was fast. They told me they knew what was wrong and they were outside working on the fiber mishap for several hours. I was very impressed at the speed.
The customer service was top tier.
Thanks to Stephanie Hilburn and the technician in Norton.
Customer service representative was very polite and helpful.
THE QUICK RESPONSE, FRIENDLY SERVICE.
Stephanie was very helpful on the phone with setting everything up for me. Then Brad went out of his way along with his helper to get this installed for me when it was below zero outside and snow on the ground.
Local for the most part. Have had very good service from the local office
Excellent service and area coverage, plus a super helping staff if you need anything. I am always taken care of with a smile and lots of experience.
Excellent service all the around so far ! Our tech Nate has gone above and beyond and we are very grateful !
FAST SERVICE. FRIENDLY REPAIR PERSONEL
Rob was great - everything works fine, and he helped me understand what the mandatory upgrade means to me. Thank you!
Very professional
He arrived quickly, Found the problem and had it fixed in 15 minutes.
Nex-tech’s service is outstanding! I had a fiber optics issue and they fixed it that same day. After ruling out problems with the equipment, it was found that there was a problem in the actual line 4000+ feet away from my house. A storm was rolling in and I told them not to worry about it until after the snow stopped falling. However, they battled the elements and dug up the fiber and fixed it that same day.
Prompt. Friendly people. Cost effective.
They are very helpful and work fast.
The help desk was patient with me and was giving good advice and recommendations. The service from the Tate L was prompt and respectful
Always very helpful!!!
I’m very satisfied with my Nex Tech. I live the help desk and my favorite tech guy, Kyle Lorenc.
We are happy to be off of the old copper wire network and onto the high speed fiber optic network. Also, we are happy to be dealing with local people.
They were quick and good service
When I called in, the person that answered the phone actually knew what I was talking about. I called ATT 1st, as there is a Phone Pedestal down in our area, and the rep at ATT had no idea what that was. It was helpful that the rep at Nex-Tech knew what that was.
Nex-Tech is always there to support us in all of our IT needs. We can pick up the phone and actually speak to a person who is patient and always helpful. Our bank is small and we heavily rely on Nex-Tech to keep our information secure. Great job Nex-Tech!!
Prompt, courteous and professional service.
The help desk alerted the local tech and he had my landline up and going within a half hour! Kyle Jones is the best!
Service is very good and deliver a quality product