Customer Testimonials
We called with a problem. You sent people out. They fixed the problem.
It is local and the service is great
Your tech support employees are professional, knowledgeable, and patient. When I accidentally disconnected our WI-Fi on a weekend, the representative at the help desk established the problem and arranged for a repairman. His calm and professional demeanor did much to minimize my stress.
I also like that you are local and have a connection to the community. It is always good to talk to a real person who can answer questions and resolve issues.
Thank you and your employees for your great work.
The guys doing the install were nice and helpful. They answered all my questions and helped me set up the ap.
Like it cheap and fast
Fast and friendly service
Quick response, and reliable service. Technician was diligent and determined to find the reason for the outage.
I like that I have the same technician (Kelly) for all my internet needs and that he shows up promptly and always gets the service back up and running in a timely manner.
They’re quick response.
Our problem was taken care of.
Jason was very helpful - as usual - always appreciate the good service I receive as a business account.
Responded quickly.
As we are switching our current Phones out, both Amanda Rohleder and Clinton Herl came out to visit with us about this. They were both very Professional, and we appreciated their time and expertise to assure us this would be the right way for us to go. Also Dave Pfeifer and Loren from Dodge City, both were very knowledgeable about what we need to do to go thru the switching process.
Promptness. I called on Monday afternoon and a guy was out that same day.
Very helpful, Great attitude.
Excellent explanations and speedy service.
The help desk. Quick response to problems.
Dillan was great! He very quickly resolved the issue and explained what he was doing so I know what to do if it happens again.
Thank you,
Andrea
Customer service this time was great.
Two young men came out in the pouring rain and fixed our internet service.
Very thankful.
your service desk in Russell outstanding personal
Blake arrived quickly to fix the issue. He was very nice and professional.
Very helpful and friendly staff. They truly care about your needs and wants and the safety of your business. Thank you Nex-Tech! Thanks Rusty!
Affordable high speed Internet for multiple electronic devices, and friendly customer service.
I appreciate the help desk. I’ve had to call
More then once since putting in the new fire stick system and they’ve always solved the problem. We had no internet the other night at 10:50. The young man stayed with me trying to solve the problem until 11:30; the problem was not solved that night as a tech had to come and replace a battery and something else, but the young man had tried his best!
When Something isn't working, Someone is close and can come and fix it.
The gentleman who came to put my router in were very efficient and super polite! They came right at the end of the day and saved me from the wrath of my children! Haha! Thank you Nex Tech!
The guys installing were great.
Cost is high and internet is slow, but customer service and techs are outstanding.
Help desk chat option