Customer Testimonials
Great customer service
The service is even better than the products, so I return .....
Everything
The clothes and biking accessories.
Great quality but even better service. Very knowledgeable and courteous staff
Discovered this store online and we’re very happy with that luck. Turned out that they have great prices, inventory, options and super kind, helpful staff. Such a great experience for us. We were treated as valued customers by professional and knowledgeable staff, very accommodating enabling us to feel confident in our choices and end results. Highly recommend Wild Rock to anyone looking for outdoor activity gear and equipment. Ask for Jon in camping and you won’t go wrong Cheers!
Staff gives expert advice.
Dwight helped me out, great guy, great service !
The sales associate was amazing and VERY knowledgeable!
I like your knowledgeable staff who assist customers with professionalism and the excellent quality of your products.
Great staff and good selection of products.
I rented some of paddles, pfds, and boat safety kits from wild rock. This is not something they usually do without a boat rental but they rose to the occasion and provided me with everything I needed for a successful trip to the back country! Thanks !
Store has a lot of quality product. People who work at the store are helpful, offer help, are friendly, but don't overstep.
Great quality
Excellent quality. I know Wild Rock will stand behind their products if there are any issues. I assume after 30 yrs of purchasing items from Wild Rock ( very occasionally with issues- which have been returned and fixed or money returned) they source high quality, long lasting items. Everything we have purchased from clothing- jackets, coats, pants, ski clothes, boots, hiking boots, to skis, bikes, tents, kayaks and knapsacks have worn very well !
Helpful staff, quality of products
Your staff are fantastic.
When I purchased a replacement Hydraulic Brake the gentleman who helped me was kind enough to walk me through the installation process. As an ex bike mechanic I very much appreciated the coaching.
Stuff was helpful and very funny.... great shopping experience!!
Superb and enjoyable customer service.
Always friendly, informative and helpful.
Great inventory - great staff, Ali set me up perfectly with a new bike!
product lines,
fabulous staff support
I phoned for an inquiry on a product and they would hold it for a few days. The woman was very helpful and put the product away until I came to the store.
When I went to the store I wasn't sure if it was the product I wanted and inquired to the cashier about the change. He was very helpful and checked twice to make sure of the product I wanted. Both servers were very helpful and very polite in trying to find the right product. Both were very knowledgeable of what they had in the store, I was very happy to have found what I was looking for and yes I would go back to Wild Rock again. Thank you for your service and to both employees.
we were treated more than fairly on returned items . the staff is well trained and friendly . the assortment of merchandise is of high quality and very appealing .
Excellent customer service in the bike shop!
The bike fitting was well done, and the staff were very friendly and helpful.
Lots of different brands
Very knowledgeable and helpful staff… great selection of products and services.
Glad they came to Peterborough to set up one of the best outdoor stores I’ve been to…
Almost all the outdoor gear I need, and amazing/friendly/knowledgable staff!
Always very helpful, many various product available.