Customer Testimonials
Knowledgeable and friendly staff.
Good equipment.
Engagement with community and fundraising support of important community organizations.
Regular email communication to customers.
Events like banff festival.
Prompt Shipment. Item as advertised.
Excellent range of products, Reasonable pricing, knowledgeable and friendly staff.
Knowledgeable service and friendly.
Great quality gear and the staff seem to know the products well in order find the best fit for what I am looking for. Staff are very informative regarding the use and care of gear which is also very helpful. I have learned a lot from their team over the years.
Produits conformes rapidité d'envoi
Ordered new cross-country skis online. Tanner was great. He took the time to answer my questions over the phone and help me choose the right skis. Following the placement of the order I made a follow-up phone call and Tanner did a great job answering my questions again.
Tanner is knowledgeable and patient and provides great service. The skis arrived a couple of days later and they are fantastic. Thanks!
High end products w up th knowledgeable competent staff .Aleays friendly and ready to assist
Jon, and the entire team at WiLd Rock have created a store where Community is fostered.
By an attitude of openness and education,
So that enjoyment of the Great Outdoors can be experienced & shared No matter where that person comes from to the Adventure
Great product selection. Good advisors. Local, well established business. Community spirited (Banff film festival, Wild Again program, support local charitable causes)
Quality and excellent customer service
There’s an extensive range of products and the advice is very thorough.
Quick. Fit.
Excellent selection and knowledgeable staff.
Have more items on sale for longer periods. Clothing is very expensive.
The quality of both is always exceptionally. high
Amazing staff and community minded. Products are the best
Friendly and great stock! Helpful!
Good, well made products.
Great quality!
I like that the products I go for a geared towards the hiking and camping that I like to do. Mainly back country hiking and camping.
The staff are always friendly and very knowledgeable and genuinely appear to enjoy what they do. They also share their experiences and knowledge and give advice on where to go and new locations they have heard of.
Your store has very different peice ranges, from clearance downstairs to good quality well made brand names upstairs.
We love reading about the owners/staff involvement with community and helping the less fortunate too.
:-)
Your customer service is excellent.
Lightning fast shipping! Took less than 36 hours door to door, from Ontario to Quebec, impressive! Items exactly as described. Excellent and reliable store, couldn't recommend more :)
Good selection. Knowledgeable friendly staff.
Great, friendly and knowledgable staff.
There are a couple of things related to your level of service recently that have made me very glad I purchased my new XC skiis and boots at Wild Rock.
When the style of boot I chose was causing discomfort, Wild Rock willingly replaced them with a different style and even provided a refund as they were less expensive (I chose a credit so I could spend the difference at your store).
When I noticed minor delaminating at the rear of my skiis for unknown reasons, it was quickly and well repaired free of charge.
In particular, I'd like to call out Brayden for his helpful, knowledgable, and thoughtful service. He was super helpful and great to deal with.
Both of these experiences have strengthened my commitment to support Wild Rock.
Thank you for being here in Peterborough!
Friendly, knowledgeable, great quality gear.
Lots of variety and brands friendly helpful staff great vibe, relaxed and nice ascetic in the store
Good quality and selection