Customer Testimonials
Always have shopped wild rock, great products, great brands and competitive prices, employees are very helpful, will continue to support this local business
They are generally of high quality and the store backs them up, if there is a problem
service and selection
Great customer service!
Excellent services in all areas (cycling/camping/kayaking/footwear). Staff are very easy going.
Great product selection and knowledgeable and friendly staff. Always a pleasure to stop by the store. Very happy with my recent purchase!
Selection, quality but mostly the staff.
Everything. Great quality gear, awesome store environment, and the staff are so helpful, friendly, and informed.
What is most impressive is the customer service I received from Kieran.
After reaching out through your Bike Finder, I received an email from Kieran that very day even though your store had just opened to the public and was very busy. Kieran took the time after hours to reach out to me and make some initial recommendations. He indicated that he'd follow up with a phone call the next day - and he did during one of the time frames I had requested. The call came in the morning before the store opening !
I am also very happy with the bike that I purchased. With limited stock due to the demand brought on by Covid-19, for people like myself, Kieran knew what products would best suit my situation.
Although I still miss not being able to do my swim workouts at the YMCA or my dragon boating in Little Lake, biking is becoming a new passion. Thank you Wild Rock and thank you Kieran !
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Great service! Helped me work within my budget and pick out the best bike and bike accessories for my needs. Will definitely be continuing all my outdoor gear shopping needs here!
Quality and variety of gear and clothing
Great inventory. Knowledgeable and friendly staff. Amazing service.
Quality, knowledge and someone always asking you've been helped.
The best customer service !
KNOWLEDGE!
What don't I like, top brands can't go wrong. And I wouldn't have my bike serviced anywhere else.
consistently good service and products...and I like the long term commitment to the community, creating and serving the community.
Thanks for the bike pick up and drop off..great addition for us car-less (by choice) people.
Quality products a knowledgeable staff price match. Your involvement with the community. The cycling trips which are excellent. The owners are first class. It is wonderful to have your business as part of our Peterborough. The best of luck for the future.
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I just picked up my new Bianchi Venezia Dama bicycle and had a blissful ride it home! Love it and also, as usual, the advice I was given. Kieran was a great help steering me (pun intended) to exactly the right bike for me. So thank you once again, Wildrock!
Great brands, variety of brands, superior staff
Range of selection! Quality products! Beautifuk store! Helpful staff!
Great service and competitive prices
I really liked the efficiency. I send in a questionnaire to identify the right bike for me, I get a call, invoice created to hold the bike and I come in at a predetermined time, test ride, pay! Simple and works really well for my schedule, I was away from my computer less than one hour! Thanks Kieran!
Quality products and the best service in town!
Good service.very helpful
Great service on the call when I placed the order and an easy delivery/pickup process.
Wild Rock was great to deal with. I did an online order, and the item I wanted wasn't in stock, so they emailed me asking if I wanted a similar product instead. Also easy to talk to on the phone and organized pick up orders! Would highly recommend.
Wildrock is an ethical, local business staffed and owned by knowledgeable, kind people who really just want to find ways to get you outside to have fun and live your best life. The work they’ve done to keep the gear we need available during tough times is out of this world.
Great
Awesome staff,very friendly and great selection