Customer Testimonials
Easy peasy!
Excellent service and very quick shipping! Staff was very helpful; a great experience!
Service was awesome when I phoned to change the shipping method I was transferred to to shipping the young lady was very helpful made the changes for me. Both people I spoke with had very good customer service skills. Thank you! Iwihld recomend your store in future. I have already referred your store to others. I am I Britush Columbia and will be looking at your sure more often.
Excellent service & quality products
Helpful staff, great products.
Excellent local business, good service and products.
Exceptional service from Alex and Catherine . Thanks so much1
Great experience as always !
Very friendly, helpful and knowledgeable staff. Also decent stock availability, at least for bikes/parts and XC ski and accessories. Thumbs up.
Hi - I was going to email you about my recent experience with Liz in Customer Service and now you have beat me to it...haha...just wanted to thank Liz again for the time she spent with me on the phone and in the store helping me sort out what could have been a problem or expensive and unnecessary replacement of my snowshoes - that I love...and that as good as new with her help and allowed me to finish my walk on the way back home with my dogs ...
The snowshoes are very old but great - Atlas brand - and the boot area was laced and the lacing was fraying and ready to break...so after replacing them for me a d cutting some extra pieces for future use just in case...I was on my way and so happy ... So thanks for asking and for the first class service ...
Patty Last name removed - Henri and Stella thank you all as well...
Social distancing is properly managed....ample space between the racks of clothing. The staff are friendly, very helpful, know the stock well, found me a great fleece, knew the material of this and Informed me what I was buying....
Came away with a belt desperately needed, a fleece on sale, fit perfectly and a pair of wool socks.
Associate immediately took me a cash register prepared my bill and I was out of the store in a timely fashion.
I am 81 years old, have shopped here for years and never have been displeased with my purchases. Most of my wardrobe was purchased in this store.
Quality merchandise, up to date and reasonable priced..
The sssociates really seem sincere and happy to work there.
Almost always find a parking spot at the rear of the store.
Local, knowledgeable and helpful.
Great staff! Very friendly and helpful!
Great products and knowledgeable friendly staff
Laid back
Great selection for a variety of pursuits.
An ‘untouched’ and growing area of outdoor recreation is winter camping.. I’d suggest investigating selling the Erapro Expedition sled for winter campers to convert to pulks. This sled is well known amongst winter backcountry campers yet is very difficult to find.
Best store in Peterborough, super nice, friendly helpful staff. I'd rather shop at wild rock than any other outdoor store.
The good selection of cross country ski equipment and waxes for winter, but since this was my first visit, I noticed all the other sporting goods as well like bicycles and related items, which I will come back for in the spring.
Also, knowledgeable staff about the cross country ski equipment. I have skied since I learned to walk (in Finland) and I could tell that the people had a good idea what they talked about, and took their time with the customers.
Love the smartwool products
Knowledgeable staff who are able to guide me with decision-making without being too much of a hard sell
Everything about wildrock is the best. Service, staff, quality or goods, competitiveness, you name it. And plus it’s Local!
The quality of goods , the service of the people: no pressure, very helpful. It’s downtown and it’s local. 💙❤️💜💚🧡
Great staff, quality products.
Knowledgeable staff. Friendly service. Quality products. Good variety
good advice and general helpfulness
Very professional and clearly motivated to be customer centric. Also excellent knowledge.
Great quality
Maintain a level of quality that I always have confidence in.
Quality and top notch service
Kind staff. I have been using wild rock forever (since like 2003 ish). When I moved to Peterborough.
I have gotten a little grungier looking lately though. (longer hair, beard, I don't buy new Patagonia every season; only when it wears out; that type of thing) I did feel a little uncomfortable during my last visit though, because the staff appeared to be following me around for what felt like was a fear of my intentions for being in the store. I gave a ten, because WILDROCK is a fantastic store. However, just because someone does not look like they are in the same tax bracket as the target customer does not mean they should be followed around while they browse luxury "athleisure" clothing.