Customer Testimonials
fast service, knowledgeable staff, didn't need to have it shipped, I used curbside pick-up knowing I can exchange or return hassle-free
John was very helpful!
Calum was great to work with. He kept me updated with everything going on with my bike build. Very nice and helpful.
Easy process and fast shipping!! Thanks :)
I like that you called me about the purchase.
Great locally run outdoor store. There don’t always have a huge inventory but they do have lots and can get what you need very quickly. More importantly they have knowledgeable and helpful staff
Order and delivery was fast and seamless. Team answered questions promptly
Great quality products, friendly, helpful staff.
Returning customer who supports local business that go the extra distance.
Hi! I am so very happy with Wildrock. I recently purchased a Wahoo Kicker Core. It was a big purchase and a very big decision since I had never tried it or any of the platforms like Zwift. I purchased from Wildrock because of the 30 day return policy - no risk. And the service was absolutely stellar! Your team put it together for me stayed a little late to get it done. Your team has so much experience with the gear and are filled with great advice to help with a new endeavour. Thank you Wildrock! Oh, and I love Wahoo Kicker.
Wildrock is like no other store. It's a great store for all the product and personnel, and it goes beyond that as a great community service just having it in Peterborough.
Kieran and Alex were excellent to deal with. Very professional and helpful, will be using them for all of my cycling and outdoor adventure needs in the future.
Knowledgeable and intimate service!
I always get the feeling you are looking out for me and coming up with the best way to get the most out of the product or experience.
It was so quick and easy!! I originally went to the brands site and they showed me that you guys had it in stock. I completely forgot you guys would carry the item I wanted so I was so glad it reminded me. Not only did it allow me to get it in a timely manner but it also allowed me to support local. The directions I got for curbside in email were clear and easy to understand. The pick up itself was easy breezy! 11/10 service. Keep it up guys:) I’ll spread the word and recommend
Thank you for being so helpful with my recent purchase. You made gift giving very easy and Tori was amazing. Thank you
Professional, knowledgeable , courteous , prompt, staff and top line product selections.
Great service from Jen Tiberio, Joan Last name removed and the folks at the bike shop.
Thank you!
Service was excellent. Thorough consultation prior to ordering my Project One Trek bike and continuous updates on the progress of my order helped make my purchase experience excellent. The delivery experience was equally thorough and Alex provided a detailed review of the functions of the bike, answering all of my questions with expert knowledge. Overall, top notch experience.
Excellent customer service and knowledgeable staff
Good brand and availability
Great service
Wild Rock sells what I want in my life for outdoor recreation - bikes, skis, winter boots, shoes, gear, etc. The customer service is excellent. And it is local which is important to me.
I would have given a 9 but now that Wild Rock offers price matching I can unequivocally refer friends and family.
You have a good selection of products and your staff members are knowledgable and very helpful. And extremely nice :)
You always have what I need, and the staff are very helpful
Fast Shipping and very good communication
Excellent customer service. Quality products
You are eager to please, and respond with care to purchases both small or large.
Fast acquisition of products from sources and shipping times paramount !
Good service great products
Staff we excellent to deal with, service and delivery was prompt, now I'm excited to put the product to the test
I was very pleased with the prompt, helpful service.