Booker

Average rating: 9.3 out of 10 based on 3769 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2023 — Rated 1 out of 10 by P.G. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

This oil change was just way too expensive. Being my 1st tune ever to a JL. ITS so fast and Alot of pressure when being told your charges and extras being offered. I almost had to get billed for a tire rotation until I asked, do I have to pay for it.

Report a concern   November 12, 2023 — Rated 10 out of 10 by K.G. Jiffy Lube of Millersville
What did you like about your recent visit?

They were quick to get my suv done and they were very friendly and explained everything to me I will definitely go back

Report a concern   November 12, 2023 — Rated 10 out of 10 by M.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The customer service
Report a concern   November 11, 2023 — Rated 10 out of 10 by A.D. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent customer service

Report a concern   November 11, 2023 — Rated 9 out of 10 by G.S. Jiffy Lube of Millersville
What did you like about your recent visit?

They were very professional and went above and beyond to service my car.

Report a concern   November 11, 2023 — Rated 10 out of 10 by D.Y. Jiffy Lube of Millersville
What did you like about your recent visit?

Knowledgeable technicians, and quick service
Report a concern   November 11, 2023 — Rated 9 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly

Report a concern   November 11, 2023 — Rated 10 out of 10 by S.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very pleasant and efficient!!!
Report a concern   November 11, 2023 — Rated 10 out of 10 by W.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good customer service my favorite place

Report a concern   November 11, 2023 — Rated 10 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

Great service!
Report a concern   November 10, 2023 — Rated 10 out of 10 by S.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Extremely professional and fast.
Report a concern   November 10, 2023 — Rated 10 out of 10 by L.P. Jiffy Lube of Severn
What did you like about your recent visit?

N/A
Report a concern   November 9, 2023 — Rated 10 out of 10 by C.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Great staff
Report a concern   November 9, 2023 — Rated 10 out of 10 by C.V. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service and all work was completed very fast.

Report a concern   November 9, 2023 — Rated 9 out of 10 by K.C. Jiffy Lube of Severn
What did you like about your recent visit?

Good service
Report a concern   November 9, 2023 — Rated 9 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and efficient

Report a concern   November 9, 2023 — Rated 10 out of 10 by J.C. Jiffy Lube of Severn
What did you like about your recent visit?

Professionalism and didn’t try to sale me on anything I didn’t need!!
Report a concern   November 9, 2023 — Rated 6 out of 10 by L.R. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

The staff was friendly which was nice. They rotated my tires and I left with a tire under weight. Now, I have to go back and get that checked out.

Report a concern   November 9, 2023 — Rated 10 out of 10 by C.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Yes
Report a concern   November 9, 2023 — Rated 10 out of 10 by J.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Very quick was there maybe 5 minutes for a fluid top off. Won't go anywhere else
Report a concern   November 9, 2023 — Rated 4 out of 10 by D.D. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Had to wait five minutes for the technicians to stop screwing around in the bay and then when I went into the office I smell nothing but weed
Report a concern   November 8, 2023 — Rated 10 out of 10 by P.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast service, reasonable prices!
Report a concern   November 8, 2023 — Rated 10 out of 10 by C.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and thorough service with a smile
Report a concern   November 8, 2023 — Rated 10 out of 10 by M.D. Jiffy Lube of Severn
What did you like about your recent visit?

Awesome customer service and great staff. Very quick and efficient.
Report a concern   November 8, 2023 — Rated 10 out of 10 by T.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The team was great! Very efficient, friendly, and overall great service.

Report a concern   November 8, 2023 — Rated 10 out of 10 by M.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and easy
Report a concern   November 8, 2023 — Rated 10 out of 10 by L.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Just how fast everyone worked to get you In n Out. The only thing I didn't like is when they ask if you wanted your fuel injection system clean out that it wasn't discussed how much it would cost.
TY
"The Tank"
Report a concern   November 8, 2023 — Rated 10 out of 10 by K.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and professional service

Report a concern   November 8, 2023 — Rated 9 out of 10 by J.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They forgot to put a sticker on the windshield
Report a concern   November 7, 2023 — Rated 10 out of 10 by M.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff, as always are courteous and professional. I like the discount provided, and the staff's attentiveness to my questions and concerns.


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