based on 7090 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Update the service sticker on the vehicle and make sure the emergency brake is off.
Quick, friendly, and explained what was done.
Great service.
The friendliness of your staff and I did not have a long wait.
Professional, quick service
Quick service. Friendly and cordial staff.
Super quick, efficient, friendly service, thanks!
I like that the same guy has been there since I started going. Staff is kind and not pushy. Service was fast.
It was very quick
Great service, timely and just overall great experience. The crew is friendly and Ashley really does a great job running smooth shop. I recommend.
On time
They found the coolant tank empty and I then took my vehicle to the dealer and had a pressure test done on the water pump and it was found to be leaking. As the bumper to bumper warranty would have expired in 4 days they possibly save me from the expense to replace the water pump.
First of all, they did NOT have the Synthetic Blend Oil that my car uses. Which forced me to use the Higher Priced Full Synthetic Blend Oil. No one approached me to say my Air Filter or Cabin Air Filter were OK. And when I looked on the Receipt, it said that they were NOT even checked. I don't believe that they even Washed the Windshield for me.
Then they told me that my oil pan might have a leak and gave me a ridiculous +$500 estimate to replace the gasket. Which the gasket alone is probably a $12 item.
I'll find a much Better Place to get my Oil changed in the future. Some Place who wants my business and treats me better.
great customer service! Very knowledgeable about my vehicle and what was going on and gave great recommendations on what I should do. I will return for future services
Quick print service
The speed of quality service! Window cleaning and vacuuming was also a nice extra touch.
The only thing is pricing. Your filters are expensive.
FAST & EFFECIENT
good service, nice and quick
No wait time, staff very polite.
they were rude laughed at my car and the items on it. Also, they did not update my sticker in my car or the settings for my oil life. Also can't find my ipad and thats the last location it has
it was easy and very efficient
The customer service and the fact that it wasn’t crowded.
The price was a little pricey for just the oil change. Then I noticed each person was pulled out while in the waiting area by your sells rep who advised each one of additional service needs, customers talk. Then I also was pulled in for additional items. My concern is how often those filters need to be changed? Along with that I was recently in for an oil change they could not find me in the system at all. What was most concerning is that there is a computer screen that faces all of your customers with all your person information even the cost of your service. Your transactions, phone numbers, choice of payment should not be every customer's knowledge. What can you do to make it right make a change.
There was no vaccuming done.
The staff was great
It is very quick and easy.
Quick and friendly service by the whole team
Workers were polite, prompt, explained clear what work was recommended and reasonable price.
EVERYONE WAS VERY PLEASENT TO WORK WITH AND THE SERVICE WAS FAST.
Fast and efficient