based on 2743 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Relatively fast and efficient.
All went well thank you .
Fast and friendly
This location has been a favorite of mine. The staff is courteous and time efficient. HOWEVER, I do wish the techs would show air filters and cabin filters like they used to do. This is the 3rd occasion where my filters weren’t shown. I was told my air filter was fine when in fact it wasn’t. I was shown the cabin filter after I asked and it needed to be replaced. Since I install my own filters, I replace both at the same time. That’s when I saw how dirty my air filter was. Otherwise, the service was still great.
Fast service! Friendly service!
Excellent service. The staff was polite and the service was very quick.
Friendly, quick service. And the price had decreased since the last time I was there. Love that! I had moved recently but drove back to the Elkridge location because of their great service.
Very friendly staff, quick and accurate service, honest recommendations.
No wait, courteous and efficient!
That they put everything back the way it was
Fast and professional service
Y they explain everything to you
The quality of service and speed of service
in and out
helpful and good maintenance
Quick and they didn’t pressure me
You charged me $127 for an oil change that will only last 3K miles. That is ridiculous. You've lost my business permanently.
Very fast service and very friendly staff. I bring my truck to them for just about everything concerning regular maintenance. You can't go wrong with Croft and Jiffy Lube.
The professionalism that they showed me and very clear in what they were doing and let me about upcoming stuff that’s needed soon and very satisfied thanks
Perfect
This Jiffylube location is very quick and productive. I am always in and out within 40 mins.
Quick thorough
Convenient reasonable prices.
Excellent customer service.
Customer Service
Great teamwork. All the guys are very nice and knowledgeable.
Stop turning my headlights off….i am not sure what that has to do with an oil change but please stop
I had a good experience. I walked in and was serviced right away. I was informed about additional matanice work that was recommended but was not pressured to do any additional service work. Thanks.
Staff was super kind and knowledgeable.
Staff were very knowledgeable, helpful and friendly. Did an excellent job