Customer Testimonials

Great service from Shovels. Brought bike in with flat tire and that was fixed as well as a quick tune-up. He offered to teach my boys how to take care of- and general maintenance - their bikes.

Hannah is great - very helpful and patient.

Repair person very good, fast and friendly

Great friendly customer service… explaining everything about the service our bikes needed!
Very satisfied and already mentioned your store many times!!!!!! Thank you! Btw shovel and his dog were great and couldn’t have been more helpful when I came in last week!!!!

Your team members were great. They were incredibly helpful getting my bike packed and shipped.

Staff is very polite and knowledgeable
Special thanks to Tyler great mechanic always gets me back on road quick
Thank you
James Last name removed

Landry’s has the largest selection of bikes and accessories and the most knowledgable employees.

I always have many questions and they are always answered.

I like the quality bikes and accessories & the knowledgeable staff

Great selection of bikes and accessories, knowledgeable staff.

You guys are very welcoming and nice and you guys only sell top of the line products

Customer friendly

Helpful, knowledgeable staff, great and prompt service, parts availability. Have bought 4 bikes at Landry's over the years, plus helmets, tires, parts, and more,
Brought carefully maintained bike (10,000 miles) bike in at 4:00 pm, Hannah B (Norwood) did a very thorough job checking bike out, explained what was needed (more than i could tackle), all work was done by 4:00 next day. Bike runs and looks like new.

The team is fantastic! Hannah, Doug, Sean, Tyler, everyone there is friendly, helpful, and knowledgeable which is why I have bought 4 bikes there over the last 3 years and am always satisfied with the service. I also conducted a bike fit with Hannah which was instrumental in improving my form and reducing neck tightness and knee pain I had been having before that. I look forward to continuing to use Landry's for all of my cycling needs moving forward! Keep up the great work, guys!

Doug and Shawn were super helpful and packing up my bike and communicating with me. Will definitely use them again.

Everyone in the store is friendly and very knowledgeable. I can’t say enough good things about the service department. Would highly recommend to anyone.

Shovels was just awesome!!!

Thank you! Friendly and patient staff, willing to go the extra mile, almost no wait time, helped get the bike in and out of my car.

Very efficient appreciate it always treated Well and landry

Prompt,friendly staff. Brandon is a credit to your company. Without a moment, he got to addressing my issue and went over and above.
My next bike purchase will be from Landry’s

The quality of work done

Hannah was a very knowledgeable and awesome salesperson please recognize her for all her hard work

Friendly urgent tire repair

Quick response/repairs
Friendly staff
Quality of the work performed

thanks for the quick turnaround on the spoke / cassette! didn't think i was going to get back on the trails this weekend, i appreciate you guys handling it so fast.

Outstanding customer service...

Personal service.

Called before purchasing online and person in Norwood store was super helpful. Also like the good selection of bikes.

Great products and excellent service

Very attentive, patient and knowledgable.

Service is great