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Customer Testimonials
Hannah was super helpful. I was trying to decide between two bikes. She had both of them transferred to the Norwood store. They were ready for me to try when I got there. I arrived, picked my new bike, and was on my way in 15 minutes! Great experience. Thank you, Hannah!
Great customer service
BEST service. My favorite person is Hannah in Norwood. I have worked with her through the years and appreciate her knowledge and recommendations. Most recently she helped me transition to an electric road bike (because of some health issues) that really doesn't look like an electric bike! Of course, there are other very helpful workers at this location and other Landry's, as well.
always friendly, always knowledgeable, never upselling
The friendly knowledgeable personnel and variety of accessories available.
Always great people that are knowledgeable and if they don't know the answer, will find someone that does.
Very helpful and chill
Service was great and the people were very nice.
Customer Service is very reasonable and personable.
The staff is so helpful, knowing and friendly! Great product selection!
Everything. It’s our default stop for anything (sales, service, advice).
Good service
The bike is now a dream to ride. The mechanic explained why I was hearing a weird noise and Voila, I'm happy.
Beat of all I liked the the people who were in the shop when I dropped off the bike and the people when I went to pick up the bike. Friendly, informative and efficient. Great staff!
Thank you.
High. Store is like a candy store for kids.
Staff is so helpful!! Polite, knowledgeable, friendly. Thank you
I do as much business through Landry's Norwood store as possible to support the fantastic team there. Doug, Hanna, Sean and the whole gang have helped me and my wife with multiple bike purchases, servicing, and even just information and advice on mechanics, gear...even places to ride! Landry's is a large scale retailer with a small shop feel and based on my great experience there, highly recommend them for anything you need from casual riding to elite road and gnarly gravel and mountain biking requirements. Keep up the great work, team Norwood! - First name removed
The service was so great and friendly.
Employees very helpful and nice.
Helpful and courteous staff. Quality products. Convenient location. A nice combo!
Everything
Terrific service from Tyler
Awesome customer service.
I love the professionalism and service I receive at Landrys.
Great responsive service team!
Great responsive service.
Knowledgeable salepeople
reasonable prices, knowledgeable technicians, quick turnaround
Great service, as usual, and very knowledgeable.
Various tiers of well known products is always a welcomed sight but having the knowledgeable staff to recommend what gear is appropriate for my particular situation really makes a difference. Very friendly and helpful.

Experienced techs, reliable and honest