Customer Testimonials

Great job all around! Thank you

Gabe did a great job!

Great team, great service - and always fairly priced!

Great work done and service techs are knowledgeable about all types of bikes.

Your employees are awesome! Hannah helped us when my husband picked up his bike. She went over everything with us and helped us put it on the bike rack. I get my older bike serviced in your Norwood store and everyone is honest and helpful.

Great customer service and offerings!

Super friendly and they were quick to fix my bike.

Friendly, knowledgeable and helpful.

Customer focused. Personable. Local

I always feel good in your store, you feel welcom all the time

Friendly, helpful staff!

The guy at the service counter was super helpful - I brought in two bikes for service. He took care of one bike's issues on the spot, and took the time to explain why the other bike should be kept for a couple of days. I had a great experience and this is why I only go to Landrys for my bike needs.

Good selection of bicycles and accessories

Friendly and knowledgeable people plus a good choice of products.

Friendly and fast service.

Friendly service

Knowledgeable staff

Your mechanic, Brandon a/k/a Shovel is awesome! Terrific service, explains everything. I couldn’t be happier with the service.

It had been about 20 years since I last bought a bike . The service was great, they were knowledgeable and did not make me feel like an old boomer as they brought me up to speed on the current bike technology.

Repairs done promptly and competently.

This location has a great selection of bikes and accessories and as someone who is new to the world of cycling I felt the staff was extremely helpful and knowledgeable. They were able to help guide my decisions in the right direction and answered all of my questions.

Friendly and trustworthy staff

The service from the three young men that were at the register were not helpfuI asked if the bike would b fitted to me and one of them stated no we don/t do that here, Then I asked about financing and they didn't understand what I was talking about.
When I picked up the bike it was coming from Braintree because the size I needed was in Braintree. Spo I stated I would pick it up on Saturday, Put on some accessories to add to the bike and would see them Saturday.
When I went to pick up my bike they had the wrong color bike and questioned if I had ordered the correct color. I stated I did order the silver yes I know what the color was because it had to come from Briantree.
Then A girl took over and helped me wet inyo yje and checked and she stated that medium bike and the silver gray color was there. she stated she would take care of the problem. they ook it in back and switched things over. She was great,

Very helpful staff

Everything!

All my needs met every time even when they are busy.

Friendly, knowledgeable and affordable.

I have been buying many bikes from Landreys since 2012 for my first PMC ride. The Landreys Norwood team got me on a bike in a day when, with my current bike, I couldn't get Campy parts to get it ready to ride. That day became the foundation of how important it is to build a relationship with an LBS, and Landreys has been the best for me and my bike endeavors. 2012 was not the last time Landreys would save me during COVID and other PMC rides; they have always taken care of me, provided the best bikes and advice, and it would happen again during PMC weekend 2026. My Di2 rear derailleur locked itself into protect mode and would not shift on Saturday's ride. Lucky me, I still had the R5 that Landry's got me in 2012, and I finished my PMC weekend rides. I would show up Sunday just after noon, with about 10 other families needing help, and I was hoping for a quick drop-off of my bike. It could have been a long wait to talk to the service shop; I left my bike with the two team members working the floor. They found me in their system and handled my bike. I said no need to rush; you guys always take care of me. Much to my surprise, I got a text 2 hours later saying, "Come pick up your bike." The team was so committed to getting me back on my bike, with the huge demand for people needing help that PMC weekend. Sean took time out to explain; he listened to my backstory, and we ended up talking about our PMC rides. The Landreys' experience capped off a great PMC weekend. First name removed

Friendly, knowledgeable, and welcoming staff. I'm always greeted when I come in and the service is prompt and clear. The team goes above and beyond. I came in to have a tire replaced on a bike I was donating recently. The techs addressed it quickly, cleaned the entire bike, capped the brake and gear lines, AND aligned the gears so that the bike's new owner would have a great experience.

Brandon was amazing. Informative, engaging and great mechanic.