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Customer Testimonials
Great well built products. Professional and knowledgable staff.
Your staff were all very knowledgable and pointed me to products that fit my needs.
Friendly & exceptionally helpful staff.
Everybody was extremely friendly, courteous and attended to all my needs.At a reasonable price. Especially for Brandon, where he was the one who assisted me.
Professional but not overly pushy service. The rep answered all my questions in a nice way without rushing or showing boredom. Good choice if bicycles - something for everyone.
The selection and the service are both great.
Great service
Comprehensive. Well organized.
Customer service, kind and knowledgeable staff
Great purchase experience throughout - from ordering to pickup. Thanks Emily.
Excellent service
Excellent knowledgeable, professional staff.
Friendly, knowledgeable, professional service and advice
Excellent customer service from each member of the Norwood staff.
The service alone would get me go come back
It has been my go to bike shop for over 30 years.
Have always been had the sales take time and review all my questions.
Came in with a flat mountain bike tire and Brandon diagnosed the cause/problem and repaired it quickly and expertly. He and another colleague were very helpful with many DYI questions I had along the way, both about the tire, cleaning/lubricating the chain, and disc brakes.
People listened to our needs let us test drive the bikes and answered all questions that we had. They were courteous and friendly and very knowledgeable.
Hannah was the best!!!
Hannah was so helpful and so kind to my young daughter. My daughter is thrilled with her bike. We would return to work with Hannah again!
Having had a poor experience at another location they took the time to listen and address my concerns. Thanks
Hannah was great. Very patient with me. Answer all of my questions through the fitting and bike purchasing process.
Brac was very helpful!
Thank you to Doug and Sean for answering my questions about trikes - thank you to Hannah for coordinating the Amazon delivery and assembly - thank you to Brac for the delivery and final set up
Hanna was great
Great service from Hannah, Sean, Brac, and Brandon.
The staff was Great!!!
Great customer service!
Everyone was so helpful and sweet
I trust the staff to take care of my bike-riding needs