Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3966 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly service

Report a concern   November 19, 2025 — Rated 10 out of 10 by M.G. Jiffy Lube of Crofton
What did you like about your recent visit?

The service is always quick and efficient the service

Report a concern   November 19, 2025 — Rated 10 out of 10 by N.E. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick and easy to get my oil changed, but it is getting a little pricey. But they do an excellent job so I'll be back

Report a concern   November 19, 2025 — Rated 10 out of 10 by W.P. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Mac and company did a great job. Good service, quickly done, and a good price. I'll be back.

Report a concern   November 19, 2025 — Rated 10 out of 10 by C.S. Jiffy Lube of Millersville
What did you like about your recent visit?

I liked everything. This Jiffy Lube is great. Very personable and honest!! Would definitely recommend. Keep up the great job.

Report a concern   November 19, 2025 — Rated 7 out of 10 by S.V. Jiffy Lube of Johnstown
What could we do to improve?

Reset the "Remaining Oil Life" button. Show the customer the filters that are being replaced. Create a laminated check list. As each step is completed, check it off. Apply some WD-40 on your revolving doors. I noticed each time I visit there are new faces. The personnel ARE nice and respectful. I WILL be back, you have not yet lost a customer.
Happy Thanksgiving.
Sincerely,
Steve (aka Bo) Last name removed
2015 GMC Denali 3500, 6.6
Phone number removed

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.B. Jiffy Lube of Pikesville
What did you like about your recent visit?

Easy, quick and professional

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.A. Jiffy Lube of Johnstown
What did you like about your recent visit?

Everyone is always very nice & the service is super quick! In & out☺️

Report a concern   November 18, 2025 — Rated 10 out of 10 by S.K. Jiffy Lube of Pikesville
What did you like about your recent visit?

Mr Efficiency, the main rep, was very professional. The work was done qyuckly.

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.L. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quicker than I expected. Like the overall check that you do . Makes me feel confident that you'll let me know basic things that need addressed . Plus didn't realize that you check fluid levels and add if my needed. I leave knowing things are in order. Keep sending the coupons and I'll be back. One more, like the my d oil change check with free oil fill.

Report a concern   November 18, 2025 — Rated 10 out of 10 by N.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very friendly people

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.W. Jiffy Lube of Crofton
What did you like about your recent visit?

The service and people are always 5-star and trustworthy

Report a concern   November 18, 2025 — Rated 10 out of 10 by B.L. Clarksville Jiffy Lube
What did you like about your recent visit?

Excellent service. Everyone was very professional and they provided great recommendations.

Report a concern   November 18, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

I’ve been going to this Jiffy Lube for years. The work is always done correctly and quickly.

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

I’ve been going there for 23 years. The team is always friendly and competent, the lobby and bathroom are clean, and the coffee is fresh.

Report a concern   November 18, 2025 — Rated 10 out of 10 by B.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

First time going to this Jiffy Lube and it was the best experience I’ve had in my many years a loyal customer. Great Service, Fast and Great and Friendly Employees. Great job guys! 10 Stars!

Report a concern   November 18, 2025 — Rated 10 out of 10 by V.Z. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quality of work, speed at which it was done, courteous behavior of the personnel.

Report a concern   November 18, 2025 — Rated 0 out of 10 by D.E. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I had a unsatisfied day at Jiffy Lube this morning. Let me start by saying this, the mechanics were very professional. The female that assist with oil change orders was out of line. She was unprofessional, unknowledgeable, impatient, and somewhat disrespectful toward me. We have been getting oil changes from Jiffy Lube for years. She was telling me what oil I use, and charged me for 6 quarts of oil too. Then continuing saying the price was up to $10. I tried to explain to her even if the price has risen. It wasn’t $101 from $73.dollars. I felt like I was being taken advantage. I don’t think I would be visiting, nor would I recommend anyone else to Jiffy Lube. Sincerely,

Report a concern   November 18, 2025 — Rated 10 out of 10 by I.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Courteous & efficient

Report a concern   November 18, 2025 — Rated 10 out of 10 by E.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Everything its great ! im happy wit the work done with my car.

Report a concern   November 18, 2025 — Rated 0 out of 10 by J.K. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Upsell, poor communication, long wait time .

Report a concern   November 18, 2025 — Rated 10 out of 10 by I.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

I did not have to wait long and the service was good. All the workers were very friendly and helpful.

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service

Report a concern   November 18, 2025 — Rated 5 out of 10 by J.D. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

The service was great, very quickly done, even the vacuuming. The only part I was not happy with was the expensive pricing for an oil change. Even the Ram dealership was considerably less expensive.

Report a concern   November 18, 2025 — Rated 9 out of 10 by G.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Wasn't upsold. Very fast

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

quick service technicians are great

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.W. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick, friendly service. Repaired both rear tires and kept me on the road !

Report a concern   November 17, 2025 — Rated 10 out of 10 by B.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Ricci and his team are the epitome of professional service! Ricci is one of the, if not THE BEST, car service 'station' or business manager I have ever had the pleasure of receiving service(s) from. I have 4 different cars- 2 of them are 'classics' - and I would not think of taking any of them anywhere ELSE for oil changes and some basic engine 'stuff'. If I owned this JIFFY LUBE, I'd
T R I P L E
R I C C I's
S A L A R Y before he decides to exit STAGE RIGHT. If I was in this kind of business, I'd be trying to POACH HIM AWAY and some of his staff!

Report a concern   November 17, 2025 — Rated 10 out of 10 by P.T. Jiffy Lube of Severn
What did you like about your recent visit?

Quick, efficient and reasonable.

Report a concern   November 17, 2025 — Rated 5 out of 10 by J.F. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Service was very quick and everyone was friendly.
Sitting in my car at my next stop I looked at my receipt.
It said the front windshield was washed.
I thought how nice but when I looked at it, clearly not washed.
Made me wonder if everything else was done properly.
Did I receive the synthetic oil I payed for?
Was the oil filter changed?
Not a good first time experience for me.


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