Grand Rapids
120 W Main St
Middleville
MI 49333
United States

Client Testimonials

Report a concern   October 21, 2019 — Rated 10 out of 10 by E.R. Grand Rapids
What do you like about our products and services?

The carpet came out great. I had water stains and rust and everything came out. And after it dried, the stains did not show back up like they sometimes do.

Report a concern   October 20, 2019 — Rated 10 out of 10 by C.F. Grand Rapids
What do you like about our products and services?

Friendly technician, my carpet looks brand new and the smells are gone!

Report a concern   October 17, 2019 — Rated 9 out of 10 by R.D. Grand Rapids
What do you like about our products and services?

He was very professional and efficient. The price was right. The outcome in most areas was a huge improvement. There were a few high traffic areas that might have used a bit more work but we didn't want extreme measures taken so it could likely be for that reason that the areas didn't look as clean as they could have been after drying. Loved the smell of the house ... smelled like a new carpet store! Felt like it cleaned up a lot of allergens from the carpet and air in our main living area. Feel good about that! Overall, I great experience. Will definitely use your services again!

Report a concern   October 9, 2019 — Rated 10 out of 10 by M.M. Grand Rapids
What do you like about our products and services?

Prompt, professional, and did a great job cleaning my carpet, looks and smells great

Report a concern   October 4, 2019 — Rated 10 out of 10 by E.W. Grand Rapids
What do you like about our products and services?

Clean carpet without chemicals, quick drying and nice staff. Chris was great- polite, respectful and did a great job. Carpet looks wonderful.

Report a concern   September 30, 2019 — Rated 10 out of 10 by N.M. Grand Rapids
What do you like about our products and services?

Prompt, courteous and good

Report a concern   September 28, 2019 — Rated 10 out of 10 by J.C. Grand Rapids
What do you like about our products and services?

They did an amazing job and were very friendly and courteous. Thank you for a great experience.

Report a concern   September 24, 2019 — Rated 10 out of 10 by L.G. Grand Rapids
What do you like about our products and services?

I liked that Josh was not happy until we were satisfied. That is the kind of customer service that keeps customers coming back & to suggest his services to my friends & family.

Report a concern   September 21, 2019 — Rated 10 out of 10 by L.G. Grand Rapids
What do you like about our products and services?

Zerorez is the new way to clean your carpets!! I used to always use Chem-Dry but Zerorez is now my go to!!

Report a concern   September 18, 2019 — Rated 10 out of 10 by K.L. Grand Rapids
What do you like about our products and services?

I LOVE the fact that my carpet was soft after it dried. I loved that you took your time to make sure all problem areas were addressed before you just started cleaning. I love that I don't have to worry about the chemical residue on my pets paws. Thank you!

Report a concern   September 11, 2019 — Rated 10 out of 10 by S.B. Grand Rapids
What do you like about our products and services?

A competitor provided two other carpet cleanings and pet treatments And still did not do as well as the service we just received from you. The smells are gone and the house looks great.

Report a concern   September 8, 2019 — Rated 10 out of 10 by M.P. Grand Rapids
What do you like about our products and services?

Clean and fresh area rugs. No residual film. Rugs look and feel like new.

Report a concern   September 2, 2019 — Rated 10 out of 10 by K.G. Grand Rapids
What do you like about our products and services?

Great service!! Very happy with results.

Report a concern   September 1, 2019 — Rated 10 out of 10 by T.S. Grand Rapids
What do you like about our products and services?

Zero residue.

Report a concern   August 28, 2019 — Rated 10 out of 10 by S.M. Grand Rapids
What do you like about our products and services?

The team was friendly and informative. They were on time and did a great job on my carpet and area rugs.

Report a concern   August 26, 2019 — Rated 10 out of 10 by J.A. Grand Rapids
What do you like about our products and services?

Very happy with the cleaning we received from Zerorez! Josh was great. He cleaned carpet, tile, and upholstery. Would highly recommend the services.

Report a concern   August 24, 2019 — Rated 10 out of 10 by P.M. Grand Rapids
What do you like about our products and services?

Our carpet was very dirty and stained, they worked very hard to remove.
Very polite and professional works

Report a concern   August 19, 2019 — Rated 10 out of 10 by L.H. Grand Rapids
What do you like about our products and services?

I was pleased with your services for cleaning 3 rooms of carpet. They look great and the fibers are soft and clean with out residue of soap or cleaning products. The technicians were on time, courteous and used equipment to protect the corners and doors, etc.I will certainly refer your company and use you again.

Report a concern   August 14, 2019 — Rated 10 out of 10 by P.M. Grand Rapids
What do you like about our products and services?

Very thorough and professional

Report a concern   August 13, 2019 — Rated 10 out of 10 by C.H. Grand Rapids
What do you like about our products and services?

The carpet seems very clean. I was a little disappointed that a dog smell came back after carpet dried. I did get the pet treatment also.
But it appears very clean.
Thank you.

Report a concern   August 4, 2019 — Rated 10 out of 10 by K.K. Grand Rapids
What do you like about our products and services?

I decided to use your company based on the chemical free approach. I had doubts that it would get them clean, but they look fabulous. I was also very concerned about residual smell-even a "Clean Smell" can be bad for our household, and I don't smell anything. The two gentleman who did the carpets did were very polite and kind. Thank you!

Report a concern   August 3, 2019 — Rated 10 out of 10 by C.Z. Grand Rapids
What do you like about our products and services?

Carpet looks brand new! Smells great and just really satisfied with the cost and quality.

Report a concern   August 2, 2019 — Rated 9 out of 10 by D.K. Grand Rapids
What do you like about our products and services?

Great customer service. Had a concern and quickly scheduled a repeat visit to resolve it. Unfortunately, it is taking a third trip but I am confident it will get resolved.

Report a concern   July 11, 2019 — Rated 10 out of 10 by J.B. Grand Rapids
What do you like about our products and services?

Knowledgeable people, professional and hardworking. I love how my carpet feels under my feet. So soft and soooooooo clean. I will definitely call Zerorez for my next cleaning needs.

Report a concern   July 11, 2019 — Rated 10 out of 10 by T.G. Grand Rapids
What do you like about our products and services?

On time, & was professional & friendly!

Report a concern   July 7, 2019 — Rated 10 out of 10 by K.B. Grand Rapids
What do you like about our products and services?

I’ve had carpet cleaners in the past and they dont even compare to yours. I was so impressed by how clean our carpet looks.

The technician was very friendly and explained how your process worked. I’ve already told people about your company and strongly suggested that they give you a call.

Report a concern   June 29, 2019 — Rated 10 out of 10 by R.H. Grand Rapids
What do you like about our products and services?

I feel good that there are not any chemicals used and the carpet looks great!

Report a concern   June 29, 2019 — Rated 10 out of 10 by S.W. Grand Rapids
What do you like about our products and services?

Honest knowledgeabe service people. This is a classey outfit. I had a terrible pet stain left by a renter. The tech told me it may take a couple applications to get it out. after the first cleaning I was thrilled that it was gone. A week later it reappeared ,but much lighter. When I call to report they happily came back to work on it again. Upon leaving I was assured they would continue to return until I was satisfied. I cant believe it, other companies have just et me know that they did all they could at times like this.

Report a concern   June 24, 2019 — Rated 10 out of 10 by B.B. Grand Rapids
What do you like about our products and services?

Love everything about this company. First, they have Saturday hours which is amazing and worked very well with our schedules. He arrived on time and answered all of my questions. When he left my carpets looked amazing! We were just about to get replacement quotes when we heard the ads and decided to give ZeroRez a try. So glad we did and even a few weeks later the carpets still look great, no reappearing stains or smells. Now I need to get them out to do the rest of them.

Report a concern   June 21, 2019 — Rated 10 out of 10 by A.V. Grand Rapids
What do you like about our products and services?

My carpet looks amazing!


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