Member Testimonials
I love the downtown Y. It's always clean and the staff members are friendly and focused and always willing to help. They say hi and bye every time I enter and exit... and it seems small but it matters to have good rapport. Yesterday a woman started aggressively interacting with me in one of the studios downstairs. She claimed to want to stretch with me and was being inappropriate and, ignoring my clear desire to be left alone, started asking if we could exchange contact information so I could donate to her nonprofit. It slowly became clear she might not have been a member and had somehow entered the building without permission. I felt quite comfortable informing the front desk person (I forget his name) who listened patiently and attentively and acknowledged that someone else had just complained and that he was going to find his manager and address the issue. This is an extreme scenario but an example of how an engaged front desk staff can quickly address issues before they become major problems.
I enjoy the families and children that have a place for recreation. I only use the weight-room
The desk staff always greet you and the group fitness classes are great!
We really like the indoor walking track and the basketball court
I have not gotten into programs but so far just been doing things at my own pace
Really enjoyed the small group lessons for my four year old for swimming. The instructors were friendly and encouraging.
My children liked swimming and the activities by the lake
I like the vibe and the people.
The gym is clean, towels are frequently available, and the staff are helpful and fun. Thanks for keeping the Y a classic!
It would be nice if the basketballs were aired up more frequently.
We are an older couple who recently moved very close to the Y at TCC West.
We haven't really checked out any programs yet as we are enjoying the cardio and weight rooms so far. We are in it for the long haul and are not in a hurry to try other programs just yet.
We like the facility as it is always clean, the staff has been great and there are not too many people for the machines available.
Thank you
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Facilities are always safe and clean, staff is always helpful and friendly.
Lot's of variety.
Clean facilities.
Courteous staff.
local community support
Everybody is nice and friendly. Life guards are very vigilante!
Clean environment, friendly staff, well equipped.
group classes offered
Group classes offered
My kids have enjoyed the pool during swimming lessons. They really like the swim instructors.
The whole family can enjoy together.
Nice clean environment lots of machines
Staff and clean facilities
A wide variety of programs and access to nice gym equipment. There is something for everyone.
I like the pool and exercise equipment
Great coaches. My son needed a little extra help and they were able to make it to where he got what he needed to succeed. He is now putting his face completely underwater and kicking while I lightly hold him. This is a huge improvement for us!
Clean, quiet place with friendly staff
Water aerobics!!
Active and healthy and it’s a safe environment
yoga
I love the suana
Team Members, Facility Are All Great !!!
Excellent pool staff!