New York

Customer Testimonials

Report a concern   January 15, 2026 — Rated 10 out of 10 by R.C. Phelps Sungas
What do you like about our products and services?

Telephone representatives are very courteous and helpful.
The delivery driver Mike is very skillful at maneuvering the propane truck up my driveway, and easy to talk to.
The customer service representatives are nice to deal with.

Report a concern   January 15, 2026 — Rated 9 out of 10 by Mark Vanamburg Griffith Energy
What do you like about our products and services?

Griffith is a great company to buy propane through. great prices. Great service. I have no complaints except this past fuel season year the office has told me several times that my contract price was all set, yet I have consistently been initially charged a much higher price with each delivery. Each time, I have had to call the office to have the price corrected to my contract price, and told that the problem has been resolved, only to have the same thing happen again with each delivery. Also, my entire account history was deleted from the company website, so I have no access to my history. I hope that this problem is finally resolved in the office, but I won't be sure until my next delivery. Maybe it's a problem only with my account, but I have no way of knowing.

Report a concern   January 15, 2026 — Rated 10 out of 10 by Franklinville Hardware Griffith Energy
What do you like about our products and services?

The girls in the office are superb!! They are great to deal with and always treat me like a valued customer.

Report a concern   January 15, 2026 — Rated 9 out of 10 by Jan Felt Griffith Energy
What do you like about our products and services?

The app is easy to use and allows me to order propane on my own time. I can always rely on the tank to be filled within a week.

Report a concern   January 15, 2026 — Rated 10 out of 10 by B.F. Superior Plus Propane
What do you like about our products and services?

They are available when I need them.

Report a concern   January 15, 2026 — Rated 10 out of 10 by C.B. Superior Plus Propane
What do you like about our products and services?

Prompt friendly service

Report a concern   January 15, 2026 — Rated 10 out of 10 by C.F. Griffith Energy
What do you like about our products and services?

Prices are good and service! Everyone I talk to on the phone are always pleasant and helpful!

Report a concern   January 15, 2026 — Rated 10 out of 10 by J.W. Superior Plus Propane
What do you like about our products and services?

prompt, reliable, courteous

Report a concern   January 14, 2026 — Rated 10 out of 10 by N.S. Eastern Propane
What do you like about our products and services?

Fast and efficients, in a little more than 24 hrs they came and refilled my tank even if I live in a not so comfy area.
So for me is a GO!

Report a concern   January 14, 2026 — Rated 9 out of 10 by D.L.M. Superior Plus Propane
What do you like about our products and services?

Prompt delivery

Report a concern   January 14, 2026 — Rated 10 out of 10 by L.M.O. Superior Plus Propane
What do you like about our products and services?

Superior Plus Propane offers reasonable rates on propane. This is a VERY important factor for me! In addition, all representatives I have interacted with from speaking with the office personnel, to setting up new service, to talking with the delivery driver and gas line inspector....They are professional and helpful explaining information and answering my questions. As a new customer, I have already recommended Superior Plus to family members who live in the Southern Tier of NYS in hopes that they can do business with Superior Plus too!

Report a concern   January 14, 2026 — Rated 10 out of 10 by Garo Karakashian Eastern Propane
What do you like about our products and services?

Excellent service and great customer service. People are very friendly.

Report a concern   January 14, 2026 — Rated 10 out of 10 by James Donlin Superior Plus Propane
What do you like about our products and services?

I appreciate you coming to make a delivery even though the driver had to climb through the snow to get to the tank

Report a concern   January 14, 2026 — Rated 10 out of 10 by Daniel Adkins Superior Plus Propane
What do you like about our products and services?

Everything went smoothly and the service people were great

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.L.S. Griffith Energy
What do you like about our products and services?

Local (Watertown) company

Report a concern   January 14, 2026 — Rated 10 out of 10 by M.M. Superior Plus Propane
What do you like about our products and services?

We live far enough out of the city that our road is the last one plowed when we have snow. Our driveway often turns in the winter to a sheet of ice. I called to order propane when we were able to melt a lot of that snow and make the driveway passable. Superior delivered propane the very next working day so we don't have to worry the rest of the winter about staying warm. I'm sure our order got put in ahead of others in town but knowing they will work with us to get us propane when we need it is reassuring.

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.S. Griffith Energy
What do you like about our products and services?

Price and very friendly people explained everything to myself

Report a concern   January 13, 2026 — Rated 10 out of 10 by George & Elaine Tizzano Eastern Propane
What do you like about our products and services?

On time

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.Z. Eastern Propane
What do you like about our products and services?

Friendly & knowldgeable field representatives

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.A.J.M. Eastern Propane
What do you like about our products and services?

Prices and delivery

Report a concern   January 12, 2026 — Rated 10 out of 10 by Jim Kovacic - O Superior Plus Propane
What do you like about our products and services?

25 years of great service. On time. Delivered when needed. Thank you

Report a concern   January 12, 2026 — Rated 10 out of 10 by S.S. Superior Plus Propane
What do you like about our products and services?

Prompt services. Good, friendly staff.
Can answer most questions.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Kenton Owens Warner's Gas Service
What do you like about our products and services?

Prompt deliveries and easy to access account on-line. The only improvement I would recommend relates to billing. I find it confusing to know if I owe anything or whether just a budget payment is due.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Melissa Weber Superior Plus Propane
What do you like about our products and services?

Being new to the are and propane, I have been very happy with our service and communications from Superior! Thank you!

Report a concern   January 11, 2026 — Rated 10 out of 10 by Edward & Lynne Deverman Superior Plus Propane
What do you like about our products and services?

Good service the price of gas is in line. I get good service when I call. Been a customer for over 40 years.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Fargnoli Dist Inc. Warner's Gas Service
What do you like about our products and services?

Great service.

Report a concern   January 10, 2026 — Rated 10 out of 10 by P.G. Superior Plus Propane
What do you like about our products and services?

Everything especially customer service in the Rome office and the driver was great!

Report a concern   January 10, 2026 — Rated 10 out of 10 by C.Y.L. Superior Plus Propane
What do you like about our products and services?

service.
give me please a bater price

Report a concern   January 10, 2026 — Rated 10 out of 10 by Bridget O'reilly Superior Plus Propane
What do you like about our products and services?

I have auto deliverery always dependable

Report a concern   January 10, 2026 — Rated 10 out of 10 by James Paterson Superior Plus Propane
What do you like about our products and services?

The Delivery ,Driver, Staff


Privacy Policy