Customer Testimonials
Quick response
impressed with lisa reynolds
delivery in good time frame
PROMPT SERVICE & FAIR PRICE
never had an issue
fast and courteous never had to wait
I have been a customer for years. Have had to call for emergency services - they were very prompt and courteous. I have recommended Griffith Energy to others, and received a 25 dollars voucher. Thank you Griffith Energy. The staff at the Franklinville office are the most helpful individuals - kudos on their customer service.
Your price matching
Dependability
The service providers — both the man who did the safety check and the man who delivered the gas — were friendly, thorough and professional.
They provided information in a straightforward way that was very helpful.
Thanks
impressed with Lisa Reynolds
Friendly staff!
prices and convenience
very easy to deal with
prompt so far so good
customer is very satisfied with the convenience of the company
service guys are great
great customer service
customer likes the prices
Friendly service on the phone
Convenience
Good
We have been a customer for about 24 years. Outstanding customer service and outstanding service for any maintenance needed. We just had a new furnace installed by your company and we were extremely happy with the guys that installed the furnace.
I like your "price lock in" approach, which I have used ever since you established it. I find any persons I talk to, from drivers to the accounts department and friendly and helpful. On the 2 occasions where I ran out of propane, (2 in 10 years is not bad), one call to the service folks and my situation was remedied immediately----same day. I also like the billing and payment arrangement I have which works well. I see you fine folks as customer oriented, and provide quality service that I am not sure I would get elsewhere.
Thank you
Courteous service,fair and competitive pricing,friendly customer service.
price could be lower...there's no road taxes!
good service
Could you please set me up for budget billing. I believe you have all my information. Thank you, Name removed , workPhone number removed285
Convenience
It's your costumer service in the Franklinville and Olean, NY offices! The women I've talked with have always been friendly, polite, understanding and helpful! That is why I changed my oil deliveries to your company, I also get propane through your company, the ladies are always decent and very kind, goes a long way in today's world where the consumer is usually forgotten about or dismissed of their concerns!