Customer Testimonials
Heating oil delivery guy was very friendly.
Friendly and helpful staff when calling office and prompt delivery of product
happy with service
been with them since the 70's - no issues
Good service
usually very prompt with deliveries. all personel from office to delivery man are very professional and helpful
If I was unhappy I would change.
I always know and trust that you will keep on top of my fuel needs and be sure that I always have heating fuel. That is so very important, and I thank you!
knows the delivery people and some office workers personally
said he uses Burnwell Gas - no issues - on time fill ups
no issues
quick turnaround times - quick service to fix problems
on time deliveries - doesn't use much
this is a work # - Mike said responsive to needs - pricing is a bit high but service and reliability make up for it
dependable - no issues
Great service
It's your costumer service in the Franklinville and Olean, NY offices! The women I've talked with have always been friendly, polite, understanding and helpful! That is why I changed my oil deliveries to your company, I also get propane through your company, the ladies are always decent and very kind, goes a long way in today's world where the consumer is usually forgotten about or dismissed of their concerns!
Quick response
impressed with lisa reynolds
delivery in good time frame
PROMPT SERVICE & FAIR PRICE
never had an issue
fast and courteous never had to wait
I have been a customer for years. Have had to call for emergency services - they were very prompt and courteous. I have recommended Griffith Energy to others, and received a 25 dollars voucher. Thank you Griffith Energy. The staff at the Franklinville office are the most helpful individuals - kudos on their customer service.
Your price matching
Dependability
The service providers — both the man who did the safety check and the man who delivered the gas — were friendly, thorough and professional.
They provided information in a straightforward way that was very helpful.
Thanks
impressed with Lisa Reynolds
Friendly staff!

We've had Griffith for 25 years. Very good service, very good customer service. Other outfits claim cheaper prices. Money isn't the only consideration when choosing a utility company. Reliability, efficiency, professionalism, customer service. That's why I stick with Griffith.