Customer Testimonials
You always come out when I call and Your reps. are always very kind and courteous every time i call. Thank You John Tomasello 4140 Plumbottom Rd., Belmont NY
Friendly and helpful customer service and prompt response.
Very nice and prompt
I appreciated the service expertise and the advice in maintaining my system. Hopefully the company continues and even improve the quality of service.
Just need 1 call to get my propane. And I have a tank moniter to keel an eye on my propane since I live far from my summer home and heat it all winter with the propane
The fast services
I have been a customer since 2003, when I joined Burnwell Gas. At that time I was given the opportunity to purchase a gas water heater as part of the installation process. The heater still serves me well.
Through the years I have never had an interruption of service. Delivery has always been prompt.
Customer representatives are knowledgeable, professional and courteous. New App is helpful. Delivery driver is conscientious, courteous and performs safely.
Wonderful customer service and fast delivery
09-10-2020-PCM-Talked to First name removed gave survey a 10 because so far they have come when they are suppose to-
We are very happy with the pleasant employees and prompt delivery service
When ever there is an issue your team works very hard to resolve the issue right away. So many companies today forget about the customer Superior team members never seem to forget about us the customer.
09-03-2020-PCM-Talked to Name removed gave survey a 10 because the fellas did everything they said they would do-
Good service, prop delivery
Good Service
The representatives are very helpful when we call with any questions and the propane delivery is always prompt.
Customer Support Team and Field Service Team is awesome
I always get good service and the employees are always courteous and helpful.
Always prompt with service. Always polite and helpful on the phone.
Dependability regarding deliver service.
08-05-2020-PCM-Talked to First name removed gave survey a 10 because she has never had a problem and last lady she talked to really helped her out-
Everyone we spoke to was wonderful and very helpful. The delivery man was excellent as well.
07-28-2020-PCM-Talked to Name removed gave survey a 10 because gentleman who did installation was very professional and delivery of fuel went smoothly-
Good service very timely
Local office in Franklinville.
06-18-20-PCM-Talked to First name removed gave survey a 9 because women in office were nice and so was Craig-
great service
Very friendly and prompt service.
auto fill up works great. budget plan is great
Customer satisfaction is a top priority. If you stop at the office or talk to the drivers, there is always a polite hello and a positive concern for whatever is on your mind. Just plain good old customer service. This is so important for businesses today. Pete Schreiber