Customer Testimonials
Ease and expedition of setting up new account and service
Delivery has always been prompt and I like my driver Steve. He is always friendly and courteous when he delivers. Back office process is also good and I don't worry about propane at all.
Transparency
They always show up no matter the weather conditions
Eric was very helpful and informative! Thank you, Eric!
Good products, very reliable service, easy and helpful communication.
Customer service is outstanding.
I know I can count on Griffith Energy to deliver my propane in a timely manner.
Entire Staffs helpful & pleasant...
I like the dependability of the product and the service. Propane heats my house very well. I never have to worry about running out of propane because it's delivered on a schedule that matches my usage. I usually sign up for the annual contract and have a wonderful experience with that too. Overall, I am very happy with my service with Griffith Energy.
They keep good track of my propane needs.
Like the tank monitoring.
Representatives are available to resolve anything that comes up. A leak was discovered at the regulator out by the tanks and they came right out and replace the regulator.
Reasonably priced. Willing to work with you to keep your business when considering other suppliers which I appreciated. I’m glad I didn’t have to change. Sandra was very helpful in recommending what program would work best for my needs.
Thank you!
When my tanks are low you automatically refill them.
Staff very accommodating and helpful
Great timely dependable service and courteous, caring people.
Courteous service
Efficient
Very efficient and cost effective
Been a customer for over 20 years! Twenty years of friendly professional staff whether it’s the delivery drivers or the friendly staff over the phone at customer service!!!!
Wayne my delivery man, has been delivering my home for years. He is very kind and considerate. Always a smile. I never have to worry about my delivery because he does such a wonderful job. He is a huge blessing to your company.
customer friendly, quick delivery
My propane delivery is on time by a professional driver who is courteous. My only issue is I miss not having furnace service from Burnwell gas in Dansville NY for service calls and maintenance..
Fast friendly service. From office support to the delivery truck drivers!
Very friendly, showed up within days..great service
Service is quick and easy. Thank you.
Priced competitively, prompt deliveries, accommodating.
Service. Reliable. respectful employees. Helpful
That you deliver as promised, esp in the winter.

Come promptly when ordering propane.