Customer Testimonials
Reasonably priced. Willing to work with you to keep your business when considering other suppliers which I appreciated. I’m glad I didn’t have to change. Sandra was very helpful in recommending what program would work best for my needs.
Thank you!
When my tanks are low you automatically refill them.
Staff very accommodating and helpful
Great timely dependable service and courteous, caring people.
Courteous service
Efficient
Very efficient and cost effective
Been a customer for over 20 years! Twenty years of friendly professional staff whether it’s the delivery drivers or the friendly staff over the phone at customer service!!!!
Wayne my delivery man, has been delivering my home for years. He is very kind and considerate. Always a smile. I never have to worry about my delivery because he does such a wonderful job. He is a huge blessing to your company.
customer friendly, quick delivery
My propane delivery is on time by a professional driver who is courteous. My only issue is I miss not having furnace service from Burnwell gas in Dansville NY for service calls and maintenance..
Fast friendly service. From office support to the delivery truck drivers!
Very friendly, showed up within days..great service
Service is quick and easy. Thank you.
Priced competitively, prompt deliveries, accommodating.
Service. Reliable. respectful employees. Helpful
That you deliver as promised, esp in the winter.
This business had been the only one willing to drive up my sloped driveway with their AWD delivery truck.
I'm thankful for their willingness to do so.
Good service, friendly people, all at a good price.
nothing to dislike. My only request is to give me a call before delivery. I need to be sure the path to tank is a clear.
Thank you.
Sal NiCastro
service is fantastic
Never have to worry about running out of propane.Very polite delivery person
Replenishments arrive in plenty of time.
Very responsive to my needs
Effective propane gas service; able to contact a live person if there's a problem. And I like the annual pre-buy option.
Great service !!
AWESOME SERVICE
I sure appreciated working with me and Heap to make sure my fuel oil did not run out. It took extra advisement from your employee to suggest calling my Heap represtative to expediate things.
Always responsive to calls! Courteous.
I've been with you over 18 years (back when you were Burn Well), and not once have I had any issues. Pricing is reasonable, especially using advance purchasing, and service has been very reliable.
Over the years, I have got my fuel from them. I have never seen the fuel spilt. They are quick and silent when they come.
Representatives are available to resolve anything that comes up. A leak was discovered at the regulator out by the tanks and they came right out and replace the regulator.