Customer Testimonials
Friendly and personal attention by employees whether in the office or out in the field. Knowledgeable and follows up with questions or requests.
Bob Taylor
No issues great service.
We have been impressed with your immediate responses to all our questions and requests for help and information.
Thank you for being trustworthy and for your professional, knowledgeable, and friendly staff.
Blessings,
Bob and Sue Carlson
Great service!
Since being with Griffith since 2006 I have seen the unusual occur. When a larger company takes over a business as Superior did it is unusual to see improvements occur which is exactly what has been my experience in dealing with them. From newer better equipment to employees that reflect their quality of service down to help when you need it on a weekend. Our newest driver Nate has gone above and beyond with catching needed maintenance on 1 of our 1000 gallon tanks and even having the time to stop and exchange pleasantries. I can unreservedly recommend their services with tanks, diesel and propane which we use in our property rental business. In addition and “most” importantly their pricing has consistently proven to be the lowest that I have heard of locally.
Prompt service.
Jason Allen and Logan did a great job coordinating with my furnace installer to deliver and hook up the propane tank to my home and work shop. Enjoyed working with them and appreciate their support throughout this process.
That you automatically fill tank when low.
Automatic deliveries and low interaction/hassle.
Eric was excellent - Thank you :-)
Only surprise was any charge - when I made the call, was not informed there would be any!
Not happy with that :-(
Super convenient and simple. Ordered online. Delivered with no problems. Bill shows up in my email. I wish more services made it this easy.
We usually don't have to worry about our propane tanks being filled. However we don't really care for having to send the bill to Massachusetts. We send it in and then we keep getting emails and invoices in the mail stating that we haven't paid our bill. And then we get a late fee attached. That is the only thing that we don't like about Griffith Energy. It would be so much easier to be able to pay it at the local office. We know that everyone is working remotely from home,however why can't someone stop in once a week to pick up payments. You are already paying them. Thank you have a good day.
These guys helped with an underground tank install at my home. Absolute rockstars!
The company was recommended to me by several people. Very courteous and friendly. Service extremely fast
Personal attention. Promptness.
Service is great
They were able to accommodate me at the very last minute due to my part. They never gave me a difficult time but worked hard to make the delivery possible. Thank You!!!
Your automatic delivery, customer service and dependability.
Very helpful and with great experience customer care go above and beyond to do their best to make it a favorable experience for both concern I can't even tell you how long I have been a customer
Never ran out and great customer service.
Always dependable, deliver product in timely fashion. Drivers/deliverymen are always friendly, efficient, cheerful
Easy to work with. Informing of outages and plan Ned work
Good price and good service
Tech was called and was early to both the site inspection and the gas hookup. Friendly knowledgeable, work was professionally done in a timely manner. Everything was explained when he was complete.
Friendly people and great service!!!!
Efficient delivering
I like the idea of pre-buying the propane to get a lower price. Also, the automatic delivery is a nice service and I have never run out of propane. Whenever I call the office, everyone has been very helpful.
The people I have interacted with have been informative and kind.
Great service!
Jason did a nice job promoting your company and pricing was good. I also thought Logan did a nice job installing the tanks. So far, I am happy I hope that the service will be as good after. I left a company that I have been with for 15 years and I have no complaint with. I am leaving first of because of price and secondly, I know Jason and David Gilbert very well for a long time.