Customer Testimonials
The online access to my account and friendly staff
During a routine tank fill...the service man pointed out that my tank was sinking into the ground and listing. He said that it could be replaced for free. I called and scheduled that to be done.
The young man came on schedule, and was courteous, knowledgeable and efficient. It was amazing that one man could remove the big tank, dig a ditch for the new gas line and put the 2 smaller tanks in place, all by himself! He did a great job, and is a real asset to your company.
Pleasant to deal with
08-06-2020-PCM-Talked to First name removed gave survey a 9 because she has not been a custome for a long time but so far is very satisfied-
08-06-2020-PCM-Talked to a person who took survey and gave it a 10 because she has never had an issue-
I've been a customer of the Dansville, NY location for nearly 40 years. Delivery and customer service have always been perfect.
08-05-2020-PCM-Talked to First name removed gave survey a 10 because she has always been happy with service-
08-05-2020-PCM-Talked to First name removed gave survey a 10 because guy seemed to know what he was doing-
i like your service but your prices are steep
We have never run out! They always know when to fill our tank.
07-30-2020-PCM-Talked to First name removed gave survey a 10 because the last time they were there they made it simple for service-
Great company !!
Friendly staff. Very accommodating. Helpful and prompt when I have a problem.
Superior service from Dansville Superior Plus Propane. They are always there when I need them.
Friendly staff and goog service.
Delivery driver is top notch
Very dependable service, & staff who answer phone in the office are always courteous & knowledgable
07-21-2020-PCM-Talked to First name removed gave survey a 10 because she has lived there 10 years and has never had a problem-
Your representatives are very thorough and they are knowledgeable when questions are asked. All products were explained and they taught me what to do when or if there was ever a leak.
Outstanding service provided to relocate meter to a more appropriate place. Service man was very accommodating at our location
07--09-2020-PCM-Talked to First name removed gave survey a 10 because of local knowledge-
06-25-20-PCM-Talked to wife gave survey a 10 because of prompt service and being very efficient--
Very happy with service and great support staff. Kim was extremely friendly on the phone and very professional. Highly recommend.
Prompt service
I have had this service for thirty years and for the most part have been satisfied.
We like how you come monthly to fill the tank so we don't have to watch the tank and worry about it getting low. We like the monthly plan. We know how much we have to pay each month. We receive the bill in a timely manner. We like the web page so we can see our account. Griffith has been very reliable to us and we have been loyal customers for many years.
What we don't like is the $10.00 service fee each time you come to fill our tank on top of the $95.00 you charge each renewal. The loyal customers should have at least one waived.
Great customer service!
Reliable
The techs were great, very helpful! On time and efficient.
08-13-2020-PCM-Talked to First name removed gave survey a 10 because service is good and they come when I want them-