Customer Testimonials
01-24-20-PCM-Talked to First name removed gave survey a 10 because he always gets his delivery and people are always on the ball-
i find calling the company usualy results in satisfactory results in one call not several. staff is courtious and friendly.
patrick shepherd
you folks are prompt and do a great job !!!! your drivers are friendly , no matter how early in the morning or how cold it is !!!! good people , make for a great company !!!!! also when i call your local office ,your personel are supportive and kind. again in a world rudeness, clearly you folks try harder. trust me it matters. thankyou for being there for me and others.
01-23-20-PCM-Talked to First name removed gave survey a 10 because they have never disappointed her-
01-22-20-PCM-Talked to Name removed gave survey a 10 because installer Luke was just a nice guy and overall service was excellent-
Auto schedule and relatively easy payment options
Customer Service is the BEST. They really know how to treat customers.
I am concerned that I can smell propane when I go over to my tanks. If propane is leaking from the tanks then I am wasting gas and paying extra money. When you filled up my tanks, did you tighten the nozzles properly? It seems like I used a great deal of propane between this last fill up and the one prior to that.
The service guy that installed our tanks was very helpful and nice! We really appreciated how knowledgeable he was. Also the guy that delivered our propane was friendly. We have been really happy with your service.
Thank you
First name removed
Superior Plus always makes sure you never run low or empty of propane. Their office has always been very user friendly when making an inquiry or paying a bill.
Thank you Superior Plus
Really great service! Knowledgeable and courteous. Very fair pricing. I've been a happy customer for10 yrs.
Phone call confirmation works.
Wish that you could make the Computer/Internet connection as smooth! :-)
Why can't I open to my superior plus log in page-- enter what my tank percentage reading is, and get a response via 'e' mail, or right there on the web-site-- as to approx when I will be scheduled for next re-fill.
I only have to do it once a year (Just my gas stove in the kitchen) -- but it seems like for others who heat with Propane, that this would be a real time saver, and a real plus for your customers!
Prompt service, always on time, fairly priced.
The delivery guy that delivers to our cabin in Naples is awesome! Very friendly!
We can talk to an individual
Professional on time service.
Budget plan. Nice Friendly people. Good service
Timely response - about 24 hours - to my latest request for LP tank fill.
Dependable, affordable, friendly staff
12-26-19-PCM-Talked to a woman who took survey and gave it a 10 because she is satisfied with service received-
Price
DELIVERY SERVICE IS EXCELLENT.
dependable delivery
fair pricing
prompt service with knowledgeable techs
company hires fellow vets
helpful,knowledgeable Dansville office staff
Automatic delivery, AutoPay.
Great customer service. Super responsive and very pleasant customer services representatives.
Good customer service
Timely delivery. For many years we were part timers, but became full timers. Obviously the gas usage increased substantially and though we did not notify Griffith they delivered at an appropriate time (20 percent). They can be trusted.
12-12-19-PCM-12-12-19-PCM-Talked to First name removed gave survey a 10 because everything has been done correctly till now-
12-12-19-PCM-Talked to First name removed gave survey a 10 because she likes the service-
12-12-19-PCM-Talked to First name removed gave survey a 9 because he has always had a good experience-
Our driver is always courteous and pleasant. Price is reasonable and customer service is always prompt with questions.