Customer Testimonials
Fair priced, with plans offered..
never had any problems whatever if needed service company was there within hour or so
Timely Delivery. Courteous Service.
Every person I talked were as friendly and helpful as anyone could ask. The man that was here was professional and knowledgeable. He had no problem answering my questions and was gracious about it.
Jerry is an excellent technician
I NEVER HAVE TO WORRY ABOUT RUNNING OUT OF PROPANE. THE TANK USUALLY GETS TO 60% AND THEY AUTOMATICALLY COME AND FILL IT. YOU CAN PAY ONLINE SO NO INCONVENIENCE THERE EITHER. I HIGHLY RECOMMEND THEM.
I have enjoyed many years of exceptional service with Superior, and would not hesitate to encourage everyone to use them.
Customer Service.
Service Tech
Clean trucks
Saftey
Customer goodwill
Sales Representative
You came right away when we moved and were out of propane.
Quick service very good pricing ,thank looks great nice and professional all the way around
Friendly staff and fast response for service.
treated him well good prices delivery on time
Prices ar fair and customer service is great. Whenever I have a question,I receive prompt and professional help.
The Service is Great and the Price is Fair. I have been using your company for years now and I have no Complaints at all. Keep up the Good Work !!! Thank You
new customers everything ok so far
3 month cust they showed him how to read meter they are on time he likes so far
They have sent 2 different service personnel to try to fix my fireplace
Burnwell of Dansville has provided
Excellent service to 918 S Lake Rd,
Middlesex, NY for over 20 years!!
I love that you Monitor what the tanks are and do automatic deliveries when it gets low. You never have to wait for propane. I’m previous company I would call and sometimes wait a week and a half for propane.
Great customer service
Good service with experienced drivers and technicians.
You are always here on a regular basis to keep my propane tank full when I need it.
Thank You.
The staff when I call !
Propane never ran low- what else could you ask for!
The pre-buy saves me money.
The few times I had service it was done well.
Installed air conditioner and has worked without any problems;
Agents in Burnwell office are excellent.
cust states numbers do not mean anything to him and he has had no problems so far
Eric, Bill and Nate were great to me. Really pleased at how fast you got the part for my hot water tank and how fast Bill got it in! Also pleased with the communication from your office. I have had 3 other propane companies in the past. Not one of them was anywhere near as good as you people are. I would like to make special mention of Nate who is always concerned about make a fast delivery and dealing with my special problems I have here. I always enjoy talking to him.
Fast and friendly
10-14-19-PCM-Talked to First name removed gave survey a 10 because he was very helpful and she knew the person personally-
Timely delivery and service. Well qualified, professional people.

Prompt. Courteous. Lets me easily call in & pay my bill over the phone if it gets too close to the payment date for it to get there by mail!