Customer Testimonials
Everyone I've dealt with is caring, capable, and conscientious.
My wife and I have always been very pleased with our relationship with Griffith Energy. Their customer service reps are always curious and knowledgeable, their prices are competitive and their response to our needs is timely. This winter, due to excessive cold and snow, we found ourselves near running out in mid February. Since our propane tank is 1,700 feet in from the road and our driveway declines on the way and inclines on the way out, we try not to get deliveries in winter when the driveway is snow covered as it is more difficult for the driver. Griffith worked with us to get a driver our before we ran out and their driver, Nate, was exceptional. We stood together at the entrance to our driveway bouncing off ideas and he walked the property with me to insure he had a workable spot to turn the truck around as he need to drive both in and out forward rather than back out. All went well and with his many years of experience he was calm and collected and managed to get the truck in, fill our tank and be off on his way! We recommend Griffith highly...
Doesn’t matter who provides, prices are through the roof! Great service!
Prompt response, regardless of lousy weather & deep snow
They have been prompt in delivering propane when the tank indicates it has become low.
Awesome Service! Timely and Professional!!
Our Driver is excellent, friendly and knowledgeable.
Everything especially how they monitor our fuel level.
I am an automatic delivery customer, but hadn't gotten a delivery since Spring. The gauge on the tank read below 20, so I called Griffith. The person I talked to, I believe her name is Cynthia, was very reassuring and pleasant. I had to wait a long time for my chance to speak to a representative and Cynthia (?) made the wait worthwhile!
I did request notification before delivery so I could shovel a path to the tank, but I did not receive notification. I apologized to the driver for not having a path shoveled. He was pleasant, appreciated my concern, and completed the job efficiently and without complaint.
Even given the fact that we are in the middle of a deep freeze and major snow storm, the overworked customer service reps were patient, kind, and accommodating to send out service truck to refilled our tank.
They also explained my bill, admitted they were in error of overcharging me, and confirmed correct price.
I love them all for the hard work done in winter of 2026
Carol Rivers
Griffith Energy has always provided excellent quality services as my propane supplier.
They came out promptly when I needed them
Always address any concerns. Delivery is always good. Have never run out of propane to heat my home.
Prices are good and service! Everyone I talk to on the phone are always pleasant and helpful!
Quick and easy service with an affordable price
Quality of customer service
I've had very good experiences with the service staff and delivery guys! Always professional and do the job efficiently.
Service is pretty regular and your driver is a great guy
Good prices and always exceptional service.
I like the office staff & drivers ...the 1 drawback I have is the wait times on call ins...I was on the phone over an hour again last call! Put another person or two on phone staff! We all dont or cant all use the website!
Ross
on time no hassle
Easy to contact. Priced competitively. It’s nice speaking to someone local!
You folks are quick with delivery. Very dependable!
Thank you!
Very easy to work with and willingness to help (ie. group pricing - Loon Lake).
new tanks installation went very well. Griffith field rep was cordial and thorough.
Friendly and quick delivery
Excellent service, reliable, and friendly!
Great customer service and timely deliveries.
Reliability
Large company and communication by e-mail or phone is quickly addressed.