Customer Testimonials
Timely and professional service
I have only been a customer for over a year and when I bring my bike in for service they listen to my needs and give me an estimated time it will be done and they seem very professional.
Excellent customer service! Staff takes the time to listen to customer needs
Great staff
Friendly and did everything they said they would. Also finished work timely.
Friendly helpful Staff
Everyone is very helpful.
Very friendly and helpful
You guys are awesome
Very helpful and pleasant ! Did everything I needed on the spot
They’re very knowledgeable and helpful! Just a great group of guys who are there to help those of us who love cycling.
Danny and Chris from the Pocono Bike Shoo were outstanding. They are so easy to work with. They made sure I was comfortable with my purchase and happy with the bike!
Good fast service
Personal service at a well stocked store.
Love my new bike and it was great to meet you.
Great customer service.
Great shop and staff.
Very knowledgeable. Took time to talk to me and make suggestions
Friendly and local
The sales person (Danny) was very patient and knowledgeable about the bicycles.
He is a gentleman.
Great selection of bikes and Danny was able to help me pick out a limited edition SE Bike for my son. After reading the bike reviews online, this was a hard bike to find. They also give a small donation to one of three funds, probably something that is overlooked by many but it’s good to see someone giving back to his very community. Highly recommend this bike shop to anyone who is looking for a quality product and excellent service.
Friendly service, always ready to help, can fix anything.
Everyone I worked with was super helpful and answered any questions I have. Shout out to Danny for the bike suggestion - I absolutely love it, and for answering all of my questions before I pulled the trigger on which bike I should buy. Also a shout out to George for taking the time to make sure the bike was set up perfectly for me. Loved how enthusiastic everyone was about me getting into biking and hope to bike with them soon.
Knowledgeable staff. friendly. good work done as promised at a fair price.
I have and will recommend them.
associates seem knowledgeable
Quick service and professional assistance
Just wish they would have held the door open for me so I could have got my bike out easier. Was a little hard for a 75 yr old lady.
Staff was very helpful. Came in explained what we were looking for and I believe George was very helpful. Showed my wife and I a bike we were interested in and explained benifits and showed us on the website other options. Was not pushy on making a sale or up charging to something we weren't looking for.
We came back a week later to order our new bikes , one had to be built which was completed the following morning. Super polite employees, answered all our questions and concerns.
Would recommend highly to others.
My daughter is very happy with her bike. It’s very sturdy. It was our first time dealing with your shop and it was a great experience. Danny was very kind and helpful.
Knowledgeable and professional staff willing to take the time to ensure they put me on the right bike for my interests and needs. Thank you, PBC!