Customer Testimonials
The sale was effortless and without pressure. I didn’t feel like I was dealing with a sales person.
Everyone is always polite and helpful when I come in the shop. I love my bike :)!
Loved the Quality of both bikes I bought with Pocono Bike. My daughter and I will have these for quite a long time. Super flexible working with payments. Everything was simple and smooth working with you.,
Everything, all your products are top quality and the service there is the utmost anymore can ask for.
Danny did a great job with my request. It's the go to place for biking needs in the Northeast!
Excellent service
nice people
I really appreciated Danny's good, honest advice about repair options and sales, as well as the great service and speedy turnaround. I also appreciated that he empathized with my circumstances — that I'm just a part-time cycling enthusiast and was also giving my older sister, a retiree, a very basic road bike for recreational cruising on flat roads in South Jersey— and didn't try to up-sell me on a more expensive, state-of-the-art hill-climbing machine.
I will definitely be back for all my repair needs and when I'm looking to treat myself to a nicer, newer road bike (hopefully soon).
Cheers,
Name removed
Knowledge
i really enjoyed the service the most. the rep was very knowledgeable an super nice an patient with me.
Friendly prompt service
Top notch customer service
Fast service, and they took care of my sons bike
The service......
Nice range of bicycles and accessories at different price points.
Good advice based on my vague description of what I want. Will buy more stuff
Quick, professional service.
Danny was very courteous and the staff was fast to resolve my issues
Super friendly - nice products. And best shop dog in the Pocono’s.
Everything
Super knowledgeable staff
I brought my mtb to this shop after it broke during a local race they had it fixed within minutes awesome service.
Love me new bike. Not sure if the kick stand is on right seems loose but easy ride and love it
Quick service, good quality and fair pricing. Would go back regularly for annual service.
Staff were super friendly and helpful with picking out the item that I needed and were able to provide information about various local group rides. The shop is a great addition to our community, both by giving back a portion of their profits to local charities, and by bringing together the biking community for rides and learning opportunities/clinics : )
I like the puppy
Great place to deal with. No pressure sales nonsense, very helpful and knowledgeable. Has answers to any biking questions you have and very pleasant and personable . 100 percent recommended and very fast service. Thanks for what you do!!!
Exceptional help in choosing the right bike. Super knowledgeable of the bikes and what would fit my lifestyle. Even helped load the bike on my bike rack!
Dan was great. He was very knowledgeable and customer service oriented. So happy I went to this store instead of Walmart.
Very friendly staff

Services is prompt and fast. Quality work and dependable. Also, like all their accessories in the shop too.