Customer Testimonials
Consistent, quick service & quality products.
The staff was courteous, professional and knowledgeable. The was a decent selection of bikes and accessories for the novice and advanced rider.
George went above and beyond to help me choose the right bike for me. He provided information and education that made me more comfortable and knowledgeable in my choice so that I can begin this new hobby with confidence. Inventory is well varied, the store design is customer friendly, and the cute pup made the visit that much more enjoyable! I would definitely recommend Pocono Bike Company to friends and family for all their biking needs!
Simply the best buying experience i ever had knowledgeable professional staff that gives a personalized experience to the buyer ,for now on all our bike purchases will be from the pocono bike co. Thank you for the new v10 and all your time making the order work.
Al Last name removed
The service
The thoughtful help given
The confidence shared that at even at my age I was correct in knowing I could ride
and it was right.
Thanks!
it was great working with George! I went in to get air in my tires and ended up buying a light and cell phone holder. He put them on my bike for me quickly since I was trying to get a ride in before sunset. Very personable and helpful! Will be back again, and definitely plan on participating in the group rides.
Very nice salesman. Knowledgeable and not aggressive. Willing to work with us.
Amazing customer service
Great product lines and knowledge service
love it
These dudes are super knowledgeable and very fair pricing. Great local shop you feel good about supporting.
Danny took the time to explain the new Bontrager Helmet and assisted me in the fitting. Although I haven't been outside yet, I'm sure I will be very happy with my purchase. Thank you, First name removed
fast service and good prices on parts and labor. thank you
Great products, and service!
Danny has always been very helpful and more than willing to answer any questions, He is friendly, knowledgeable and also realizes I need some help loading my bike. i will be a customer as long as you are in business! I also have reccomended your shop to other riders. Thanks for being there!
Dave Last name removed
What can I say, great customer service, everyone is professional and knowledgeable , the business is clean. I bought my bike and than went back and bought one for my 11 yr old son.
Outstanding customer service.
Always very friendly and knowledgeable.
Friendly service and quick turn around.
Knowledgeable service and honest explanations about the differences between the products.
Professional friendly staff
The guy was very nice with helping my brother with his bike
Staff is very knowledgeable
Full range of available products + expert advice and service.
Excellent knowledge and customer service. These guys are riders and have the great attitude of riders that want to spread the joy of biking.
Friendly knowledgeable staff. Always have what I need
I like having a good local bike shop.
Prompt ,professional service from friendly folks who know there business and support their local community.
They did a great job tuning up my bike.
Great service and quick turnaround on bike repairs.