Member Testimonials
Very well run and staffed. My only concern is the lax enforcement of the mask policy. I realize that you can't have somebody back in the weight room all the time. But maybe come back every 10-15 minutes.
Something for everyone
Clean
Realistic
I love the water classes, I wish there were more.
Group classes for the wife and cardio equipment and weight room for myself.
I love the group exercise programs. I just wish there was better equipment for Zumba/STT. I also wish there were more evening classes
Love all the classes and instructors
I love the open swim. Pool is clean a cool
Water aerobics
Wonderful family atmosphere, the staff and teachers always are upbeat and encouraging. I absolutely love all of the programs for my kids. We currently have two on the swim team and one in swim lessons and could not be happier. The kids will also be attending camp this summer and can not wait to fo back! Can not say enough good things about the YMCA. It truly is a place where everyone knows your name.
Well organized and friendly staff
We love everything about the Y. We share our feedback every time it is asked. We love your staff. And we love that you take feedback and make improvement where needed. If anything I can see that you need more staff. The staff you have is wonderful but they are always working so hard! I wish they had more help!
I like the options you provide in equipment. The cleanliness, the personnel, the overall facility are all great!
I enjoy the group exercise classes. Miss them!
I really enjoyed the adult swimming lessons. The instructor (Luke) was very knowledgable and I learned a lot.
Also, everyone was very accommodating and worked with me on schedule changes, etc.
Thank you for a great experience!
Lots of options
Swimming and kids club
Group exercise
Everything!!
Beautiful,clean facility, friendly helpful staff, many group classes at convenient times.
We love everything! I have said this before, but I think it’s important to repeat. The Y has been the thing that made this covid year survivable for my family. In august when school was moved virtual I contacted every place in northern kentucky. The Y was the only place that made room for my son in extended kindergarten, thanks the Tami Chapman. Tami even asked to see my sons IEP to make everything was done for him. Amber Ulbricht was his teacher this year, and I got to the point where I didn’t want school fo return and for Owen to lose Miss Amber because she was so special to him. She has a truly special gift for children. We became members in October and the y became our home. Tabitha in kids club treats my boys like they are her own children. I have never missed a greeting from your front desk. This past weekend we attended the parents night out and my kids have not stopped talking about it and asking to go back. We even experienced what I would call, our first complaint, and I addressed it with Kristine Schmidt and she was wonderful and accommodating and made us feel like our membership matters. I tell everyone in the community to join the Y, because you have made such a difference in our lives
very well run
We like the exercise room, the pool and the staff; however, later hours, especially on the weekend, would make it perfect.
Really enjoyed the water exercise class. Very nice instructor. I have a hip replacement, so it was the perfect workout for me.
I love the group ex classes and childcare. The atmosphere and staff are amazing.
Definitely swimming and the kids club for my grandson and is swimming lessons
Can’t use it much due to COVID
Everything! There is a varity of classes and equipment. Everyone is friendly and helpful.
I love the group class atmosphere! It is so welcoming and accepting.
I love the kids club and the exercise classes that my wife gets to take. It is a very friendly atmosphere! We live going there!
Personal trainer

Group exercise classes are great!