Customer Testimonials
Very easy to make an online ski rental reservation.
Super helpful! Guided me through all my purchases and recommended what’s best!
Purchased a Pret Helmet and Giro Goggles. Got a great sale price and free two-day shipping (no free space in my luggage). Friendly, knowledgeable staff. Great service!
Very friendly service.
John was great. Took lots of time to work with me and fit me correctly. I am totally satisfied with my purchase.
Dudes. Keep up the good work!!!
Rock on.
I am grateful that your store provides the Summer Women's Bike riding clinics, and also gives discounts / advice when purchasing in the store
Harry spent hours with me and my strange strange feet getting things to where I could be back on the slopes and pain free. I have been skiing 26 years and never been comfortable in a boot. I've had boots molded and stretched before, but never had a true fitting done. I can only say I wish I had done it all those years ago.
I was only able to use the new boots for a day, but the difference is quite noticeable. It will have to wait to next season for full results.
Harry, Abigail and the rest of the staff were all friendly, pleasant and knowledgable. I am looking forward to next season already!
I have purchased boots from you all and had skis serviced. Your staff is outstanding- very personable and professional. A rare combination!
The customer service is always great here, and I leave with a happy bike!
Scott & Jared in the bike shop are terrific!!
I wouldn't buy boots anywhere else!!! MJ was awesome!!! He took the time to fit me in the right boot (after discovering that my current boot was a full size too big). I came back twice during our trip to make adjustments at the end/beginning of the day. MJ was patient and explained what he was adjusting to me, and why. He also did a great job listening to what I was experiencing. Everyone who came in said the same thing, including two of our instructors on the mountain who both recommended Kare. It's so cheesy but they really do care about you and your complete boot/ski experience.
great in-store service with friendly, knowledgeable personnel. ss&bk in both locations is our 'go to' for sporting needs in all seasons.
Great service.
Great selection and good customer service.
Customer service
Knowledgeable staff, great boot fitting, high quality tunes that aren't just run through a machine.
Everyone and everything!
Everyone I meet is friendly and asks if you need help, no matter which location I frequent. Good prices and solid equipment.
I brought my bike in to get a disc brake bled. The mechanic was AWESOME! Did the work super fast, was super friendly, and actually taught me a couple things about my bike that I didn't know. I've noticed over the past few years that the service at SBK had good from okay to good, but this was A+, great, over the top! Thank you!
Excellent service.
Very knowledgeable staff.
Great location in town and on the mountain right next to the ticket office.
Awesome customer service. The staff are very interested in finding what is best for you not the most expensive item in the store.
Always friendly and do great service!
I have been coming to Steamboat for 8-10 years now and coming to your store all but one of those. I bought boots and ski s from you and the service there has been great. Always willing to help and courteous as well. Brendan, Tazzy and all the other guys and gal there have been great to me and mine. I have gotten to know yall and consider yall to be my friends. I love to visit steamboat and I hope to make a summer visit this year. Thanks , Danny Williamson from MS.
Steamboat Ski and Bike care is a great place for all your needs. They have excellent people working there who know their products! They will make sure you are happy with whatever you purchase or with their tuning and ski waxing.
I went to one ski shop before yours and walked out because no one would help me select a helmet. Our shuttle told me about your store. I walked in and was immediately greeted and got great service to help me select my helmet. I felt confident in the choice and am grateful for the guidance. I will definitely return because you have gained my trust. Thanks!
Knowledgable sales personnel
Simply the best. An amazing local shop.
Great customer service!
Friendly and professional service.