Customer Testimonials
Staff is friendly and knowledgeable. Service is always great.
Awesome service!
Super knowledgeable salespeople and a great repair shop.
Bikes , accessories and kits. Should increase frequency of sale mark downs
Ski and Bike Kare sales team has always been friendly and accommodating in helping to meet my needs. I found a large competing ski and bike store closer to the mountain to be just the opposite and once recently I walked out feeling I was not the customer but rather the enemy. Ouch.
I have been using ski and bike care for the last two decades and I do not see that changing. Their staff and service is the best in town.
10
Fast, friendly and effective with my bike!
Your staff are friendly, not pushy and know their stuff.
Good service both winter and summer. We just bought a new bike but it was not fitted properly. which included a quick glance and then asked if it felt OK.
Always friendly and knowledgeable people to help you. Highly recommend for all your ski gear.
Very helpful and informative. Do a great job- Excellent bike mechanics!
Great rental products, great staff!
Quality merchandise and knowledgeable staff. I have always been well taken care.
Very helpful staff and friendly
Everyone in the sales store was friendly and knowledgeable. The new bike and parts inventory was impressive. They have a large number of rental bikes of all styles and sizes, including e-bikes. The shop guys are very knowledgeable and collaborative. Multiple guys took the time to check out some problems we had with our own bikes and made some quick and effective adjustments while we waited. They also offered great advice on how to maintain our bikes.
We brought in a bike yesterday needing a major repair and it was immediately repaired. Great service!!!
Bike mechanics are top notch- work is always better than expected. Thanks, guys
Great customer service from all staff!
Steamboat Ski and Bike Kare has made my life as a bike racer incredibly better - more than I ever imagined. They always take good care of me, making me feel like a priority customer and they always follow through. Nice to have the support of a bike shop I can count on! Thanks!
Thanks for the ride adjustment and the reasonable pricing. The 1/2 step on the Shimano front derailleur is working well now.
The people in the repair department have been amazing. Sometimes it’s just a quick adjustment, and other times it’s a drop off for major repairs but they always deliver as promised. When I ran over my daughters bike a few weeks ago, they made me feel like I wasn’t an idiot and it happens. Thanks for being my favorite bike repair shop.
you care about know every thing, that is what I like!!
Bill was great..
Jake the store Manager took great care of me with a Trek warranty issue
Prompt courteous service!
Amanda fits ski boots like nobody’s business. Absolutely great.
Harry is ok, too.
Stag is always friendly, knowledgeable, and helpful!
I liked how honest they were, and how much they listened to me describing the strange noises the bike was making! I also appreciated the phone call update when they diagnosed the problem. When the bike was ready, they called, and followed up with (automated) text and email messages.
I never, ever give reviews but your staff were so helpful and patient with me and my kiddos! Got a great deal on two bikes and a little mini lesson with Chuck! The pro tips were great! We will be back! Thanks again!
Cheers!