Customer Testimonials
Staff
This is our first electric bikes and John explained how the bikes worked, what we can expect with the bikes and how to take care of them. We are looking forward to being able to use them
Efficiency knowledgeable polite
Positive experience
I had relatively urgent bike repair need. Service people were concerned of my need and were able to repair bike on the spot. Thank you.
Friendly knowledgeable service of products, and most importantly for myself currently, the area. I relocated to the Wausau area on the new year. Trek had a new light, apps confirming local trail status, and experience to share for local roads.
Truly a fantastic welcome to town!
Frienly staff and good quality of product
Friendliness is the best attribute that I can be given
Shop was able to quickly get product shipped in.
The staff at Stadium Bike East is very knowledgeable about their products! They helped me to narrow down the products that fit my description of what I wanted in a new e-bike. I am very happy with my choice. Jordan kindly delivered my bike after purchase and again after I brought it in for the complementary check-over. This service was very much appreciated!
Great bikes and bike accessories
Great staff
I like the style of trek bike and I have three trek bikes. The products I have bought from trek were explained well by the staff. Also satisfied with repairs and tune ups. Thank You
I like how they were able to troubleshoot and fix the problems with my bike.
Great customer service!
The staff is very friendly and helpful.
I was looking for a smart indoor bike trainer and the staff was able to provide good information on some of the alternatives along with some pros and cons. They also went beyond that and provided information on options for software to use and even what type of device to display it on. As usual, excellent information and excellent service!
Friendly and knowledgeable staff welling to help out my questions and concerns
Always has what I am looking for . I would recommend Stadium bike East for any bikes needs
Great products and customer service.
John is excellent. Very knowledgeable. He is nice , kind and has a low pressure approach.
Tyler was very friendly and helpful. Just stopped in to browse. Tyler was available to answer questions.
Super knowledgeable and helpful staff!
Perfect!
Jordan is always so helpful when I bring in my bike. I have confidence in his knowledge and skills to get me back on the road with the right products and services. I wouldn’t take my bike anywhere else.
Amazing warranty and a well knowledge staff. If they don’t know the answer they’ll find the answer.
I had Tyler helping me. He spent alot of time going over several bikes to replace my old bike. He recommended the correct bike for my needs and a better size bike. He explained features of other models which was helpful. Stellar customer service. A definite reason to use this store and Trek bikes.
I like the atmosphere in my local Trek store in Wausau, WI. Quality is top notch and service is friendly and professional.
Quality products and knowledgeable, personable, and charitable staff!
Excellent service work.

I very happy with the service, the people very kind.
I have not received my purchase document or invoice. Please send me.
I love trek bike is very good product.