Customer Testimonials
Awesome products and awesome service for a reasonable price.
I was well taken care of. Very friendly service and explained what the problem was. Always good to know a business stands behind the products that they sell.
I love the ebike i purchased from Trek Store in Wausau. The staff are very friendly and knowledgeable.
Courteous, knowledgeable and timely service
Great team!
Store is well stocked with bikes and accessories. Josh and Jordan always attentive to questions and ready to assist.
John did a great job w my bike fitting.
Personalized information, fast service, same day pick up.
Jon and staff extremely friendly and knowledgeable. Quick service turn around
amazing service and sales team
Quality and knowledgeable staff
Customer Service and info. Products.
I know I’m buying quality, so I don’t hesitate to protect my investments!
no thank you
I like the staff. Very knowledgeable and friendly. I also like Trek and Bontrager products. Both myself and my wife have have purchased bikes/products from the east side location.
Friendly staff. Knows the bikes and repairs. Look for the best options for the customer.
You feel welcomed from the moment you come through the door.
Great service!
Always friendly and helpful
They took the time to diagnose what the issue was with my e-bike. It had an error code and they figured it out. They also were very reasonably priced.
Jordan is always helpful!
These are some tough times and as a retired auto tech , I can appreciate when people show up and perform . I see the Trek store as a strong asset to the community along with the trail system in the area .
Very knowledgeable easy to work with nice atmosphere very friendly
You back up what you sell. Support has been great.
The Saturday no drop group rides are what first drew us in to Stadium. We are total newbies to cycling and everyone we've met has been so kind and helpful showing us the ropes! Wish I could have made it to a slow roll this year but still looking forward to my first Zwift ride with this group! Big thanks to Josh for hooking me up with all the necessities!
The sales assistant did a great job of providing me with the information I needed without making me feel like I was asking too many questions or using up too much of his time.
Quality products. Knowledgeable, patient, friendly staff.
The service was great. Dropped off the bike one day and was ready the next day. Very personal and friendly.
Could not have been happier with the customer service from the minute I called to the time I picked up my son’s fixed bike. Entire operation is first class and I was very appreciative of their customer service for a problem with a non-trek bike.
John and the other guys in the store were very attentive and informative. They were friendly and personable. John was an awesome sales person but not pushy.
We’ve been riding Trek bikes for close to 15 years and loved them. They are sturdy and easy to maintain.