Customer Testimonials
Fantastic service!
Always friendly, knowledgable service.
Justin and Sean and the entire Revolution crew come through with exactly what you want from your local bike shop: high quality products at fair prices and expert advice from people you know and trust. I've been a happy customer for more than 15 years, and I am looking forward to many more. I highly recommend this shop!
Once again Revolution Bicycles came through when another dealer/distributor disappeared on a warranty issue. After two months of waiting for a response from another dealer/distributor, I brought my new bike into Revolution. They assessed the issue, ordered the parts and once the parts arrived, I had my bike back in service within a day. Pay attention, the service doesn't end after the sale here. You'll become part of the Revolution bike community.
Friendly, knowledgeable, personalized service. Locally owned and operated.
very quick turnaround time. Made an appointment, received an estimate, and the work was completed within the same day.
From the moment I walked into the shop, Jacob was johnny-on-the-spot. I came to inquire about a rear tire for my 2019 Domone SL5. He showed me what the shop had in stock and then called the warehouse to check on it's inventory. He confirmed the tpi of two candidate tires and I decided to go with the gatorskin 28s (I'm really happy with the 28 over the previous 25).
I then asked if he could gauge my chain, which he quickly did and confirmed a replacement was due. As we were discussing the necessity of new ring gears and cassette, he was masterfully calling around to gather the parts should I decide to replace them. Though I have an opposing opinion regarding always replacing chain and gear sets concurrently, Jacob showed the utmost respect and patience for my opinion while fully explaining the logic behind the necessity. After the new chain was strung, a few quick test rides revealed no skipping was occurring with the stock gears. I have since tackled a few significant grades with fully loaded panniers and shifting couldn't be better.
My opinion is based upon the premise that while the chain is continually in contact with two gears, all of the gears are not continually in contact with the chain. Some gears in fact see very little action and are just along for the ride (pardon the pun). Therefore, depending upon the percentage of time a gear is in play, it's wear will necessarily follow. It's my opinion that the chain will require replacement more frequently than the ring gears followed by the cassette. The timing of each replacement will depend upon the behavior of the cyclist.
To close this review, I was very happy with my experience at Revolution Bicycles in Eureka, CA. I received personal, professional service at very reasonable prices for parts and labor. I apologize for my anemic gratuity, as it did not adequately reflect my satisfaction with the service, but rather the necessity of maintaining a strict budget. I beg your understanding and I wish you guys all the best.
Very helpful salesman, gave me multiple choices and options within each choice.
Great work! Fast turn around.
Friendly and helpful staff!
Good attitude / local shop
Y’all are the best!
Helpful and courteous
I am always taken good care of at Revolution Bicycles.
The folks at Revolution Bicycles were amazing to deal with during the process of purchasing my Trek Bicycle. Andrew (store manager) specifically is whom i worked with. Shout out to him for his fantastic knowledge and great personality
Great service with the free inspection, and very helpful getting me set up with what I need to do the fix at home!
Revo is the best!
Affordable safety check on my new bike build
Friendly service, good products and willingness to order items not already in store.
Thanks!
Cordial and prompt service.
Thorough attention to brake and shifting systems, in response to my question about rotor rub.
The service at Revolution Bicycles is phenomenal! They conscientious and thorough with repairs. They always take the time to answer all my questions (and this can be a lot!). I ove this LBS. I highly recommend them for all your cycling needs. If they don't have it, they will do their best to order it in!
My bike needed a bunch of little things done to it….Was super stoked on the service, turn around time, and the cost!! Shop has a good vibe too!!
We have a couple of ebikes, Trek, purchased from Revolution. We got great service from Adam in Arcata, new tires on the back of each, had the bikes done quickly and were off on a ride! Thanks!
Great fast friendly service. Quick turnaround. Highly recommend
Very helpful guiding us through the maze of e bikes. There were a problem with the wheel. I felt there wasn't a sense of urgency in replacing it.
Revolution has an excellent knowledgeable staff that is always helpful.
I’m new to cycling and the team at the Henderson Center shop didn’t treat me like I’m an idiot.
Great service and price!
Revolution did a great job repairing a hand-me-down bicycle for a very good price and a quick turn around.
The whole crew were friendly and engaging. Definitely left the shop feeling like I’d found my people!