Customer Testimonials
Excellent services and prices!
Very heapful, very knowledgeable. Didn’t talk down to my 15 yr old grandson
Your staff is always super knowledgeable and helpful. I drive out the way to come to this bike shop always love the vibe.
Broke a shifting cable on my Giant. Phat Tire fixed it fairly quickly, in spite of recently moving the store. Quite reasonable charge.
Jacob, your mechanic, is one of the best we've ever worked with!
Very professional staff
Solid knowledge and development of a future plan for service.
Cost was fair and service expedient.
Friendly, helpful staff.
The sales person was very knowledgeable and helpful.
I am pleased with the service that I received. Both staff members that help me were knowledgeable and courteous. They didn't try to push anything that I didn't need. I will be back.
All the Phat Tire bike shops provide exceptional service. They go above and beyond!
Friendly employees who are helpful -- and treat my 5-year-old son's bike with the same care as mine.
i had a flat tire while riding. Brought my bike by the store & they had me fixed and rolling again in about 20 minutes.
Thank you for your help getting me back on the road!
Recently on a Sunday afternoon, I ran over a sharp object that resulted in a flat rear tire. Fortunately, Phat Tire was still open and the bike tech was able to replace the tire tube and make a patch to the inside of the tire saving me the cost of a new tire. Deeply appreciate the outstanding customer service, quick repair and not trying to sell me a new tire. The tech got me on my way in less than 20 mins and the ability for my wife and I to finish our Sunday ride. - Dan
These folks love to help and educate without making you feel silly for asking questions.
Nick and Steve were great! They fit me in to get my bike race ready on short notice yesterday and went above and beyond.
Service was prompt and professional. Thanks.
Excellent communication. Friendly staff with great recommendations of the area.
The service workers were really good. They got me back in the shop quickly and gave me several options.i appreciated their honesty and professionalism.
Just some good fellas trying their best to render top notch service
Good enough for me !
Helpful
Very friendly staff. Helpful and honest about pros and cons of certain bikes. Made a purchase on a new ebike and I am loving it!
Great service
Very personable and genuine. Phenomenal customer service. Will absolutely be back
The people working here are great. Take time to show my son how things work and explain everything. Just love shopping here!
First time visiting this location. Really liked the two people working there that Saturday. Bought a couple of cycling gloves. Will return there for other purchases. Super nice workers.
Excellent customer service
Service was great. They worked with me and make certain I got the right handlebars and put them on the very next day and the price was well below what I was expecting have to pay. I was happy with everything about it.
Great customer service! James & Mark fixed my bike super fast the same day.
I was on a ride on the trails and stuffed a loss of air from my front tire. It just took a phone call to the local Phat Tire to know that the tech there could address my issue. They were very helpful and took care of my valve stem malfunction in minutes which got me back on the trail the same morning.
Thanks guy!
Services were fantastic, and very friendly staff (Scott!)