Customer Testimonials
The guys at the shop are fantastic and understand customer service.
Amazing staff and service!
Quality work and great service. These guys are the best!
I felt so comfortable at the shop, he walked me through every question I had and even gave advice that I didn’t consider. I’ve been to other shops in the area and this experience was best! Can’t wait to purchase my new bike for Phat Tire.
The service is incredible! Friendly and very knowledgeable staff. Jackie Saxon
Service is the reason we came back and purchased from this store. I didnt catch his name but my receipt says Martin R—also had an Aussie accent maybe? Anyways, he was patient and knowledgeable with my partner and I who are new to town and know nothing about e-bikes. Appreciate the service and will recommend to others!
The tech/salesman was easy to talk to and very informative.
Honesty and commitment, especially when the service doesn't go right.
Knowledge and speed
Very friendly and informative !
Friendly and helpful service .
Communicated the problem and was very efficient with the repair
Great customer service straight to the point and honest feedback on any questions you may have
Shop worked with me on prices. They had what I needed in stock. A lot better people to deal with than original owner of the Trek store.
Very knowledgeable staff. Ordered parts I needed and prompt in putting them on my wheels. Mark was great. And Shane. Will tell my friends
Phat Tire is not only a bike shop, it's a local destination! From the Management team to the bike techs, everyone is extremely knowledgeable and super friendly! They carry top gear and if they don't have what your looking for they can get it quick! I moved all my services to Bella Vista Phat Tire because it's awesome to deal with people that genuinely care about you and your equipment! Keep up the great work Team and thanks for the awesome bike community you are helping us build!!!
The service is the best!!
great recommendations to keep my bike in good shape, friendly techs
Nice people, knowledgeable, helpful, all around good service. Affordable!! I feel confident in the fact they walked me through the steps of what needed to be done and then sent a work order via email of what was going on in detail so I didn't have any surprises.
Would recommend with confidence!
I like the people and the shop does things a few times a week. That's how it should be.
Professional, knowledgeable and courteous staff . Answered all of my questions. Nice bike selection.
Always very friendly and willing to help.
great team.
Prompt, courteous, competent and gracious ,
Great customer service. Very knowledgeable team members. Great prices.
The boys at PT Bentonville are so dreamy.
The group in BA is very professional, friendly, honest, knowledgeable and does quality work without trying to upsell.
Great and quick service. Got my bike in and out on the same day!
Very helpful staff, will definitely be a repeat customer
I was very pleased with the service. Thanks for cleaning the bike, along with the new tires