Customer Testimonials
I really appreciate the timely manner my bike was assembled and professionally tuned. Thanks so much!!!
Great customer service. They guys were so helpful and informative about the products they sell.
Staff was extremely helpful and friendly
Trek has the BEST customer service. They clearly know which aftermarket parts can be swapped out for the best fit. Some other brands are down right horrible. I came in because my expensive new bike left me with near zero customer service despite having a local retailer. Trek went out of their way to help me out since they had clear specifications like sizes and measurements on their parts. Thank you for going above and beyond.
The guys are super helpful, knowledgeable and never get frustrated with answering all my questions. We have bought multiple bikes and accessories from them and we enjoy or experience there everytime. We had a mechanical issue with my daughter's bike and they went above and beyond getting it repaired and getting the manufacturer to supply and cover the cost of all the parts.
Nice people and great service
Great and friendly staff! Answered all my questions and help me get my son in the right bike for him.
Easy to buy, non judgmental, clean, friendly staff
Friendly help. Good products.
Thanks for fixing my tire right away for a very reasonable fee!! I was able to ride my bike on that beautiful cold day :)
Paula
Staff is extremely helpful , courteous and knowledgeable. South store carries. Large inventory of bikes, clothes and accessories.
Knowledgeable team that diagnoses on need and not money making or blanket services.
Cat and his team are awesome! Would recommend 10/10
Great customer service. Staff is also knowledgeable.
I love everything! Just bought 2 new bikes, loads of equipment, and new tires for my son’s bike!
I walked in. Had tires replaced and was out in 20 minutes. Perfect visit. Knowledgeable guys.
Had as always, a great experience. Chatted for a while with Adam and as always, he gives an honest opinion of things which I for one ALWAYS appreciate even if it is not what I hope to hear.
Great service . Ezra as always hooked me up as I waited . Best bike shop in town . Thanks guys !!
Friendly knowledgeable staff
Great service
Expertise / friendliness/ atmosphere
Greta products and always the best service!
I needed a new rear tire. I run tubeless and they replaced the tire, replaced the sealant, and also check the level of sealant in the front tire while they had my bike in shop. They were able to get right on it and the repair was completed in very reasonable amount of time.
I really appreciated how knowledgeable and friendly the guys are. I’m in from out of town and had tire inflation problems. They not only got me in and out quickly but solved my problem.
I appreciate being back on the trail so quickly while away from home
Friendly, service oriented. Kevin is a great manager, easy to visit with. A+++
I loved that the man working on my bike, explained things to me as he was working on it, and did his best to save me as much money as possible. I love this place.
Alex was very knowledgeable and helpful!
Very helpful with finding a part I needed while on vacation
Prices
Staff is knowledgeable, courteous, and will take care of quick easy fixes right away, if needed.