Customer Testimonials
Love our bikes and great service when we need adjustments and parts. Thanks!
Full customer service. Marvin was very knowledgeable, friendly and accommodating. Never seemed rushed or uninterested in our questions.
Very helpful sales personnel. Good line of products
Hands down some of the best customer service you will find. Not just in the cycling industry but in business. Outspoken is great! The owner is very hands on and quick to follow up. I’ve bought 9 bikes from these guys and every experience has been flawless.
The staff is very knowledgeable about bicycle mechanics and proper maintenance. Chuck in particular is very skilled.
Your reputation preceded you. I felt confident walking in and out with a used bike within 10 minutes. Not many places I’m willing to drop $500-plus based on a nod from a salesperson.
They found the parts I needed right away and got me back on the road!
Great customer service and the store has a lot to offer.
Service and knowledge
High quality products with customer oriented service.
I upgraded my used bike to a new Trek. It is a beautiful bike. When I went to pick it up, Matt was leaving but saw me in the parking lot and knew that I was coming for my bike. He came back in and handled getting everything I needed for my new bike, helped me with some new shoes and a few other things and told me to come back with my old bike to get it fitted correctly. I’ve always had the best interactions with the staff whether it’s for sales or tune up/repair in the past! Top notch products and services!
Excellent service. Large selection of quality products.
The products are great, but the people are amazing.
The folks in Irmo always have time to help you. There hasn't been a time I have been in there that someone wasn't available help me right away. The parts and accessories are top of the line.
Great service
Personable employees
Like the texts
The products and the services!
Service department very helpful.
Quick Service
Outstanding products and excellent customer service. Thank you Outspokin Bicycles!
pricematched the online price, and accomidated me well.
It didn’t take long to get to them
I really appreciated how the service was informative but not pushy.
Excellent service. Work done quickly and correctly. Gave me an explanation prior to doing the work (bike had sat up for a long time), along with an estimate. Did all the work and met the estimate. Very happy with OSB.
The staff is always very friendly and helpful. Plus does the work a done at a reasonable prices.
Really helpful, friendly, fast, and fair value…..was actually blown away by the service…thank yall
Called with estimate the same day I brought the bike in-Text informing me to call-Folks in the shop friendly-Why I shop Local😎
Jesse D.
Excellent customer service!
Friendly technicians, reliable quality products.
Quick and easy and done right.
Great products. Pleasant personalized service.