Customer Testimonials
I value the biking advice and service received. It greatly enhances my biking experience.
Customer service from associate was so helpful! He made our time shopping for a bike, super easy and with great success!
High quality service and support
Friendly, helpful, great service.
Trek and Bontrager
The gentleman who helped me buy by Trek FX2 was very knowledgeable and helpful. He was not pushy at all. He actually helped me buy a less expensive bike that was better for my lifestyle.
Andy was great! Would come back for sure.
These guys listen to our needs
Freindly, knowledgable people who don't try to oversell.
Consistently kind & excellent customer service, our favorite bike shop!
Long established company that I purchased two mountain bikes from. Their service is the best I've ever seen. They're always polite and genuinely friendly people. My experiences over the past few years have always been positive.
I was in the market for a new bike for the first time in a very long time, and the staff at George Garner Cyclery were great at helping me choose the right bike and accessories. They took the time to explain the different types of bikes available as well as all the nuances of bikes at different price points. I got exactly what I wanted without being upsold on things I didn't need, so I'm very happy with my experience choosing George Garner Cyclery.
Great service. Love that you are in the area I live.
Service was fast and reasonable! Thanks!
I was treated in a polite fashion, very helpful and the service was GREAT.
Unfortunately, when my son put the tire on and was on his way to work the tire exploded! I will have to bring it back to get it repaired.
First name removed
Bob and George helped me with the right bike and accessories selection for my needs. Thank you both
Great friendly service!!!
Wide selection of products and very helpful and polite staff, thanks again!
Great bike shop. Service is terrific. The different bike options are top notch. I look forward to riding my new Trek Verve 2.
Thank You,
Don P
Friendly customer service. Quick service. Honest.
I brought my son's bike in for service to replace the front tire tube. I asked to check the rear tire tube and if it needs to be replaced then go ahead and replace it. It was ok and they didn't need to replace it. I appreciate the honesty. That goes a long way in to earn trust. Service was quick too. Done the same day.
Thanks!
Minor parts detail request, guys were sharp and helped me out!
Fantastic store & employees
Ryan was super helpful with some maintenance tips on tubeless tires.
Much appreciated for a tubeless newbie.
very fast and helpful!
Direct and friendly service. Came in for a pump, they showed which the would recommend and why. The pump wasn't the most expensive model but fit my kids biking needs. No complaints.
Fast accurate turn around
Best quality and service
I lived in Northbrook for 26 years. This bike store has always been there. Its name changed. Its service, kind staff, and knowledge on old bikes, idiots like me want because they use to have the same one a long time ago in a state far far away… I live in Glenview now. I googled just to make sure they were still there and to get the phone number. I was greeted with an exceedingly kind yes, but we are a bit booked out due to the weather finally being nice and people wanting to bike now.
Anyway TLDR: Go here. Don't bother with any other store around here. The store still looks and smells the same from when I was a kid. In what I can only describe as the best way possible. What a blast from the past!
In shopping for an electric bike that I was comfortable with everyone was very helpful and did help me find the bike that I decided was a good fit.
Great friendly service