Customer Testimonials
Friendly service knowledgeable staff well stocked store
It's always a pleasure doing business with George Garner Cyclery Northbrook. Ryan as always was a big help and got my bike ready for the triathlon I'm doing on Sunday. The work was excellent and my bike was ready as promised.
Excellent diagnosis and customer care
Service is best in the area. I have been to other shops, and they all charge way more and service quality is not what you pay for. I have worked with both Northbrook and Libertyville, and would highly recommend either one.
Excellent Service at a great price!
The service is excellent, the knowledge of the staff is excellent, and the facility is clean and comfortable. The reason for not giving a 10 is that I have lost confidence in my Trek bike as I have had 3 episodes of spokes disconnecting from the wheel. Trek did kindly replace the wheels even 3 years after the warranty was expired.
Knowledgeable friendly and efficient
The staff listened to my riding preferences (recreational, gravel bike path) and concerns over safety. I haven't bought a new bike in about 30 years and was amazed at the latest improvements, including to helmets. These were explained to me, enabling me to select the proper bike and accessories within my budget.
Great customer service. The store is immaculate and has a good selection of both bikes and cycling accessories, with knowledgeable employees to help get your bicycling needs met.
High quality products and great services.
EXCELLENT selection of bicycles and accessories, as.well as excellent price point and service.
You sell a fine line of products . The staff is very knowledgeable & helpful.
Very good service from people who are helpful and know what they’re doing.
Professional, informing and friendly. No hard sell here, feels like family! Need a repair, these mechanics know their stuff. Highly recommend
Great store , services rendered on the spot with simple fixes. We’re bring our bikes there regularly for maintenance.
Andy was very helpful.
We brought our bike in for service on us busy Saturday morning to fix a flat tire. They were able to repair our bike in a quick and efficient manner.
The friendly, knowledgeable staff! The quality merchandise and one on one quality service.
Great professional service at a good price.
Good Customer Service. Doing everything possible to be sure the product/service meets the customers expectations.
Professional service
The valuable experience you presented to me regarding a repair were second to none. Thank you keeping me from ruining a bike with a proper solution.
You are so friendly and service my bike quickly!
Great and fast service. I left my E-bike with a problem and couple hours later it was ready !
Thank You Jim and John.
Rob was knowledgeable and thoughtful- a pleasure to deal with.
Customer service and honesty
The people who work there are looking out for their customers.
Great Customer Service is first
Ryan was fantastic and extremely helpful. He was able to walk us through proper sizing, pros and cons of different bike styles and features, and accessories. We felt confident in our purchase and love the 2 years of basic maintenance offered by George Garner. Highly recommend for friendly, pressure free service and expertise.
The staff at Garner in Lake Zurich are always helpful and courteous.