Customer Testimonials
Great service!
Honest feedback about what I need and great service
Great customer service.
Great knowledgeable staff. Love bike drooling. Solid bike mechanic's.
Staff were Very clear and knowledgeable explanation of products. Pros and cons were also explained to fit your needs. Fair price given on trade ins as well! Thanks GG!
The experienced and talented team at Garner - Northbrook, including Jim, Ryan, George and Jason, have addressed all my biking situations over the last 30 years. My two bikes run virtually better than when they were new.
Knowledge, selection and kindness.
Nice, prompt. Able to work with me on the services. Very knowledgeable.
Very helpful and pleasant staff.
Great selection, quality and value
You staff was very attentive and helpful. Great customer service.
John is the best! He took the time to address my questions and needs.
Very friendly and helpful staff who solved my problem quickly and with minimal expense. Highly recommend.
I bought a Dual Sport from GG a few years ago and have been very pleased with it. So I wanted another Trek for fitness training. I appreciated being about to get a few dollars in trade in on my old bike. I appreciated you transferring my peddles, phone holder, water bottle holder, and side mirror to my new bike. Great service!
I like talking with people who know the product
Great job all around basically rebuilding my bike.
Great customer service and fair pricing.
Knowledge, availability of products
Expert advise and friendly service
Appreciate the attention to customer service and their follow-up. In a time where good customer service is almost extinct, Garner excelled. Thank you.
The people that work the store
The gentleman was very kind and helpful
Prompt service and expert advice!
Jim and crew are some of the best mechanics with decades of experience and very helpful. The legacy of this family owned business is unmatched and includes national caliber racing knowledge. Great community involvement and down the street from a velodrome.
Very much. It is the closest Trek dealer
Knowledgeable support for sophisticated cyclists.
Showroom
Outstanding service and very knowledgable.
Personalized service. He answered all of our questions
Knowledgeable friendly service
The team is always helpful. I’m able to get in quickly, explain what I need, get the help I need then I’m on my way. The turnaround time for repairs and upgrades is very short.