Customer Testimonials
These guys go above and beyond. In addition to being really likeable, their before and after sales service is impeccable. Can’t recommend highly enough.
Helpful and informative on advice
With the service on my E MTB
Thank you
The young was polite, helpful and very knowledgeable in respect of my daughter's bicycle. We always love going to this shop as you get to talk and meet with a human being and it's NOT online or Ai driven😀😀😀
Parts ordered arrived quickly and at a good price.
Employee gave a good service and advice. He was pleasant to talk to discussing the possible reason for the failure of a cycle component.
Friendly, helpful and good price.
As always, greeted with a smile as well as fast and friendly local service. Thank you
Friendly helpful staff quality products good after care
Super friendly, helpful and offered as bespoke service. Highly recommended
Sound advice, helpful team, reasonable prices
Great service
Good communication and efficient
Well done!
Very good advice, took a lot of time to understand my needs and provide a variety of potential solutions. The result is perfect so far.
Excellent service. I was given very good advise about the type of electric bike that would be best for me and a thorough overview of the different features on the bike once I had purchased it.
Friendly and efficient. Transparent with costs etc.
Good service!
Good, reliable service - thanks!
Good advice
Knowledgeable staff
Prompt service
Good communication
Really helpful and attentive staff team. Ordered a new electric bike in December, the efficiency of Cycleshake made that a really smooth process and I got it just before Christmas.
excellent customer service and helpful advice from knowledgeable staff.
Helpful, and competent. A good local shop for Lewes’s cyclists.
The team at Lewes Cycle Shack were great. Clearly knowledgable about their bikes and talk me through the bike scheme process. Everything was very smooth and efficient.
Took bike in for BB and jockey wheel service. Friendly service and job was done efficiently - had bike back quickly.
Great service
Fantastic service and advice 👍🏻
Fantastic service from Matt on picking the correct bike
Friendly helpful knowledgeable and professional
Very helpful and knowledgeable staff and good communication and support.
Good
A very quick, polite and efficient service. Will the technician appeared very knowledgeable about his chosen subject and enjoyed informing me of option, which may suit my bicycle.

Past and most recent experience of bicycle servicing has been excellent.