Customer Testimonials
Good friendy service 👏🏻
Top of the range goods knowing they are reliable and safe
Quick wheel service. Simple jobs done on the spot.
I took my e bike in for a service and an honest assessment by Sam led to the conclusion that it was time to consider a new bike and Sam was very knowledgeable and helped to get me a good deal on a new bike.
Great products,excellent service,always ready to help and give you advice on any questions you may have ,friendly well recommended
Excellent friendly service
Personal friendly service.
Knowledge and experience.
Excellent. Answered all my questions and gave some good advice. I even bought a bike!
Excellent service, will always try and get you what you want within your budget. 10/10
Had a troublesome problem with the chain skipping, and ghost shifting, on my vintage road bike. I took it to another well-established bike shop, but it came back even worse even after some new parts had been fitted. The problems were then correctly diagnosed and fixed at Cycleshack Lewes, at reasonable cost. The bike is now running as smooth as silk. I’m extremely satisfied with the service I received.
Good and efficient service at economic cost.
Friendly and knowledgeable staff
Friendly helpful staff.
Excellent service very helpful in choosing the right bike for my son and great in explains how to set up everything , first class
Kept nformed about, problems finding replacement brake caliper parts, from the distributer. Cycle shack sorted it all out and kept me informed of the costs. Very Happy with the service provided
Excellent customer service, work completed quickly and very competitive prices.
Thank you Cycleshack for helping me with my bike, on more than one occasion!! It's really good to know there's someone local and helpful I can ask for advice and sort out my little bike problems! Highly recommend.
Head bearings on Specialized Diverge. The bike rides so well now, really smooth steering
Very helpful great advice listens to customers and what they want and needs
The only down side is as it is a small shop they do take time to do what they need to do and ordering parts etc however it is done with great care an attention
Brilliant selection of products and the staff are so helpful and informative! I couldn't reccomended them enough
Great help from Matt . Have used them for years and have always had excellent help and service.
Professional, friendly and knowledgeable team you can trust to look after your needs.
Highly recommended.
Always willing to try and fit me in at short notice
Know what you are talking about - clean organised layout of workshop and display.
Good service to sort out a tyre valve problem
The shop feels authentic and the staff are attentive, friendly, and helpful.
Thorough, speedy and friendly service!
Friendly and flexible service - good range of products. Helpful advice not focused on selling the most expensive option
friendly welcome this particular time, important
good service and analysis

Very helpful amd knowledgeable staff providing good service.