Customer Testimonials
Very Knowledgeable and friendly staff.
This was a great buying experience from initial contact for trade-in to the finalized vike purchase. If you are considering doing a trade in, definitely consider this place to make that move.
Everyone is so helpful, they take the time to answer questions and truly want to help. My experiences have been great there and will continue to drive the distance to support them. Biking for my family has been something new and with their help it has been an enjoyable experience!
Great customer service with very knowledgeable folks behind the desk!
I like the personal attention, positive attitude, and general professionalism mixed with small-town friendliness of all the employees. Every time I go in, I feel motivated to ride my bike more because of the upbeat vibe of the people working there. I purchased my bike there (which I love) and bring it there for service when needed. I would recommend 2 Rivers to anyone.
Helpful, informative, and I know there is a smile behind the mask! mjt
High quality repairs and top Trek products.
Friendly and knowledgeable staff
They listened to what we both needed for our bikes and offered great suggestions for the bike tune-ups. Very helpful, especially Dale. He went above and beyond to teach us how to put the bikes on our car rack. Thank you!
Awesome service
Acknowledge staff
Friendly
Thanks for the superb tune up!
I’m a new resident to Fort Atkinson and was impressed with the friendly atmosphere of the store. It was easy to schedule a tune up for my bike and it functions better than ever.
Communication and service great!
Honest, efficient, knowledgeable seevice
The staff was very prompt at keeping me informed of my online purchase updates and also very friendly. In store experience when picking up our bike was very impressive! Clean and organized and staff acknowledged customers when entering store rt away!
Thanks so much for having exactly what we wanted!!!
I needed a tune-up on my road bike and the staff provided excellent service. My bike now rides better than it has in years! They were also extremely helpful in assisting us with picking out a gear bike for our five year old. We highly recommend 2 Rivers Bicycle!
Extremely personable. Expert technical service.
Very helpful and knowledgeable people working in the shop.
We have purchased three new Trek bikes/bike rack/accessories from 2 Rivers Bicycle and Outdoor over the past few years. Our experiences from the initial purchase through the servicing of our bikes has been exceptional. All of the staff are very courteous and knowledgeable. Keep up the good work!
Service, bikes
Highly professional, personable, attentive to detail, and helpful staff ! ! !
Great product and very knowledgeable bout their products ! !
Everyone is very pleasant and helpful!
Everything. Brent, Dale, and Deb are fantastic.
The guys clearly explained to me what maintenance and repair was needed for my bike and what it would cost.
Brent did a great job listening to my biking goals and recommending the perfect bike for me. I would strongly recommend him and the entire store to anyone needing there services!
You stand behind your merchandise.
I drove from Illinois as it’s hard to find a bike! But great selection here, very nice and knowledgeable staff. Would definitely recommend purchasing a bike from 2 Rivers!
I like the prompt service when I need a repair on my bike. I also like that the staff give an explanation of any issues encountered.
I like the feel of the bike shop, the layout and the personal customer service I received. I did not have a big money issue or purchase but they helped me anyway. This is now my perminant bike shop. I will not purchase parts in my local town. I will drive the 20 miles to get my bike stuff here.
Great, friendly service. Good quality service too.
Great people and very responsive to your needs. If they don't have it and can get it they will do so with a smile!