Member Testimonials
Staff is friendly, knowledgeable and professional
I love the pleasant atmosphere however, more cardio equipment is needed and why is there always at least 6/7 treadmills not working on a daily basis? This is very frustrating when there is that many machines not functionable.
The staff is always pleasant and knowledgeable. I have never had to wait for equipment to exercise. I can’t speak about the pool as I have not been in it, but the rest of the facility is always clean. The best part is the hours it is open and classes offered at a great monthly fee.
Professional & friendly.
Not crowded
Activities fur kids;)
Very nice and helpful
Staff is friendly.. plenty of room and machines for use.. making improvements to facility
The staff is so nice and very helpful
Classes, rock wall
The friendly staff , all areas are clean all the equipment is updated and maintained, the hours of operation are great .
I attend the Y almost 5 days a week in the morning. I love the selection of machines. At that time there is no wait for anything. I like the new entryway. I do not prefer the set up of the machines. They seem very tight. Also, the last row of ellipticals you have to go all the way around or squeeze through the machines to get to the middle of the row.
I do recommend that there is more communication with members. Back in November/December (I think) there was a problem with the machines and the cable was out. I think it took about 1.5 weeks to get it fixed. The Y did not immediately communicate when it would be fixed, why it was out, or apologize that it was out. (I think a sign was posted about a week after the problem began) I understand there are things that cannot be helped but communicating about them and letting your members know that something is happening is just good management.
All in all, I love the gym. The people we have met are great. It's great to be greeted by Chantell and Janet in the mornings.
Good machines, friendly staff!
Local, friendly, island huge variety of programs and equipment
The improvements the Y has made are awesome
I like the classes. Currently I tend to go for bodypump or zumba classes but I find I need the structure to keep me motivated.
I would definitely recommend the Maryland Y to a friend. But, I really do not like getting these surveys repeatedly, again & again....
Clean, friendly and not overly crowded.
Great workout classes and instructors.
Availability and varied equipment. However, it is often difficult to get assistance from staff.
We love the Expresso Bikes and the friendly, helpful staff!
The Y provides all the classes and equipment that I enjoy in a friendly, attractive and safe facility.
Availability of group classes.
I cannot say enough kind words about both Ms. Nancy and Jenny Dillon. My sons have become exponentially more comfortable in the water in the three lessons we have had with Ms. Nancy so far. Before the first lesson, it was practically a hostage negotiation to get the boys into the pool, and now they will both put their faces in the water.
Additionally, I made an error when registering for lessons, and Jenny made sure that everything was in order. While I haven’t worked with her in the pool, I have observed her during private lessons with other students, and she has a patient and calming nature.
The swimming program at the Y in Arnold has greatly exceeded all of my expectations.
Wonderful group exercise instructors!
I love the classes, the smoothie shop, and the availability of machines and equipment. Thanks YMCA!
Good classes, good instructors and wonderful friends I made!
I like that the Y has a variety of classes and activities for different levels of exercise and ages, is community-minded and convenient, and generally clean and well taken care of. I love going to the sauna in the shower room, but I don't like the fact that there are new rules against throwing water on the stove, when this is clearly the same stove where water has always been thrown to generate steam (and is Finnish-made, where the stoves take water). Also, you should be able to visit the sauna from the showers wrapped in a towel, it's next to them after all and we are in a same-sex locker room!
I would definitely recommend the Y to anyone living in the community, especially to families as there is kidcare in the facility and lots of kids activities. I look forward to finding out if there is a play room in the renovated Y for older kids (8-12), who still need some supervision while the parents work out. It would be nice if the staff engaged this age group better, rather than parking them next to a computer.
All the people i encounter when registering or working in and around the warm water pool are exceptionally friendly and helpful. It dets a positive tone for members, too
The Associates and Volunteers were friendly and helpful