Member Testimonials
Very family and community centered focus
Staff is friendly and knowledgeable. There are activities for everyone
The hours
We have been very happy with this class. My daughter loves the instructor and she is great with the kids.
I enjoy the variety of fitness classes that are free with my membership. The gym is always clean and staff are friendly.
Enjoy playing sports with friends after school
Great activities for the kids to enjoy after school.
Helpful staff, enjoyable classes
Facility clean. Equipment maintained well. Staff pleasant. Many programs offered with membership.
The staff is friendly and the swim instructors are awesome. My daughter loves her swim instructors she has had so far, especially Chase and Evelyn!
Love the Ward Y! Very clean, people are knowledgeable and welcoming!
Teacher is nice, class is great
Everything!!! It’s been amazing for our family. I love Sophia as a swim coach for my son. She really has built his confidence.
Great programs, staff is professional, and affordable!
Friendly polite staff and others, clean roomy and good time hadn’t all who come ! Thanks for asking, First name removed
Meeting new friends
Always friendly staff, clean facility, pool is maintained well!
staff seems to be very kind and knowledgeable, professional people oriented.
Close by , clean friendly staff, clean facility.
Convenient and many options
I like the YMCA at Abingdon. I use the facility 6 or more times a week. The facility is clean and well maintained. I like the new hours, the new water fountains and the big screen in the lobby.
Areas for improvement:
• The big screen could be more informational, show what is coming up, dates and times of events i.e. turkey trot or sweet heart dance, swim meet, etc. and not what has already happened, (if you like what you see wait till next year).
• Have someone police the entrance curb to prevent cars from stopping and waiting. Some people must think it is short term parking. It causes safety issues for cars backing out of the first row parking spots. (I haven’t seen staff there lately)
• The men’s bathroom is typically a mess. The soap dispensers at the sinks are often empty, the paper towel dispenser across from the urinal is broken, however if you grab the handle and lift it up and down it will push out a paper towel. Tile is missing on the floor in the shower area. People coming in from the pool do not dry off before going to their lockers, this creates large puddles on the floor that are slip hazards and possibly infection concerns. No one wants to step or stand in someone’s else’s puddle. (Water that runs off someone’s body that starts above the waist typically runs through the crotch or crack area on the way to the floor, no one wants to stand or step in it.) Require swimmers to dry off before leaving the pool area.
Keep up the good work:
• The parking lot is cleaner. I have not seen trash or dippers on the ground.
• Lights in the parking lot are all working.
• The door handles on the front doors haven’t come off.
• Staff at the front desk are welcoming and friendly, especially in the morning.
• Staff working the floor are more helpful and attentive.
• Class instructors are friendly and welcoming to new members.
Keep up the good work!
Convenience. Great water fit and water in motion classes.
Comfortable, clean spaces and welcoming friendly staff
The staff, the social aspect and the affordability of everything that is included in your membership.
I really enjoy the group exercise classes. There’s a wide variety and the group interaction holds my interest. Karen H is energetically mesmerizing and spiritually uplifting!
Plus I enjoy having to pop ibuprofen like skittles the next day. No pain no gain. Thank you Y.
Y kids and classes available to family plus child care
The pool
Great equipment!
The hours of availability, help in the weight room, staff is friendly and helpful.
The pools.