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Client Testimonials
Easy scheduling, great staff, and clean carpet - what more could you ask for?
Quality of cleaning was very good, friendly staff!
Professional & he tried many different applications to get rid of a paint stop on the carpet.
Friendly and prompt service. We had some deep stains from a teenage boy….and our carpets look fantastic!
Very capable and friendly technician (James). He arrived earlier than scheduled due to a cancelation and we were happy about that. He did a great job, provided feedback to us. I thought the cost of the cleaning services was reasonable.
Great customer service great results
Tech (Merick) arrived on time; explained everything and finished job in timely fashion. Rugs look great.
I like the cleaning doesn't take long to dry. I already have two neighbors that use Zerorez based on my recommendation.
The best,
James was great. Did a great job and went over ways to take care of our wool rug. Did a very nice job cleaning the rug.
Good work done fast
YOUR CLEANER EMPLOYEE WAS OUTSTANDING,
100% Satisfaction Guarantee is truly a 100% accurate statement. We had a stubborn musty dog smell in our carpet and Zerorez never questioned or hesitated to come out and readdress it after the initial and second attempts to clean it weren't fully successful. The third attempt ended up being the charm and we couldn't be happier with the work. Wonderful service techs on each visit, wonderful agents over the phone, and a truly great experience all around. I couldn't recommend Zerorez enough.
The rugs looked like new. The technician was professional and informative.
Great product and great company
We love the care and professional services provided by Zerorez every time they clean our center! It is very nice to have outstanding customer service too! We highly recommend and appreciate them!
Excellent service and staff
We are writing to express our sincere appreciation for the exceptional service we received from Zerorez, particularly regarding the resolution of a recent concern.
Initially, we had a concern that some areas of our building were not thoroughly cleaned by the technician during a recent service. We reached out to Zerorez, and we were very impressed by the prompt follow-up email we received on Monday morning.
John, the manager, then personally came to our building to conduct a walk-through and address our concerns. He was extremely friendly and efficiently completed the areas that needed further attention. The promptness and professionalism with which Zerorez addressed our complaint and ensured our satisfaction were truly incredible.
We are very pleased with the service and will continue to highly recommend Zerorez to others.
The 2 cleaners were super friendly and did a great job!
Quality cleaning and an expert technician who does a great job and the quick drying time of my rugs.
Professional, reasonable cost, wore booties and placed corner guards. BBB grade of A. Easy online scheduling. Can request a reminder for cleaning each year. Thank you!
Excellent all around and James T was extremely professional and courteous. Will definitely use Zerorez again and recommend to anyone!
Came on time and did a good job cleaning my carpeting.
Efficiency. Get the carpets very clean without excessive wetness of carpet.
Liked that once the appointment was set up, I heard shortly before the arrival that Matt was on the way. He first looked with me at the rooms where work needed doing and then set about calculating which parts could be done as spot-cleaning, in an attempt to save me a little money. He did a thorough job explaining to me about old stains and worked steadily the entire time.
I like that no residue is left in the carpets too. Efficient and left the rooms feeling clean.
Parker did a really great job! You could tell he cares.
Zerorez arrived on time; the process was explained to me when I asked, technician was very knowledgeable; price was fair; and ease of scheduling servce.
I am very happy with my experience. My carpet was stained badly and almost all of them are completely gone. Very good outcome!
Attention to detail
I’ve had Zerorez clean my carpet on two separate occasions, and have been extremely impressed both times. They not only deliver outstanding results in cleaning, they’re very professional and considerate.