Client Testimonials
clean,well run
Very friendly staff
Loving and caring, attentive owners and staff make it even easier to drop off our babies! Thanks for all you do for our pets’ home away from home!
Staff is so friendly! They take the time to remember me and my dog’s name. Facility is always clean and neat and my dog is always so happy after spending a day there!
Have cameras so I can watch my baby while I’m at work
We only trust Dogtopia. Being new to Jacksonville we did a lot of research and tried out a few boarding places but there is nothing in JAX or the surrounding areas that compare to Dogtopia. The owners (Jay and Lynn) are the absolute best and they only hire the absolute best. The team Jay and Lynn have built is top-notch and most certainly what sets them apart. Your dog(s) will play all day (with a nap of course) AND you have the option to download the app to watch what they’re doing throughout the day. I’ve logged in from time to time to see the k-9 coaches blowing bubbles, throwing balls, having pool time in the outdoor area and my absolute favorite and most heart-melting moment after logging in is when I see a coach sitting with one of our pups providing one-on-one love. Pure love. Every employee adores dogs. The team sends photos via email of sweet moments and will promptly alert via phone if anything seems “off”... our oldest pup is just a big baby who would prefer to be lazy all day and our youngest pup is WIDE open. The Dogtopia team has been so patient and thorough throughout our many visits to learn WHO our dogs are and what works for them. They’ve done the same for me. We don’t have kids therefore our dogs are our kids and I’m what one would classify as a “helicopter” parent... Jay and Lynn have taken the time to get to know me and understand how, for lack of better words, paranoid I am. I promise that you won’t get this level of service anywhere. Being able to go out of town and have peace of mind (thanks to Dogtopia) is PRICELESS.
We were greeted warmly by staff and given a tour of the facility. Very clean. Dogs separated by size and could be viewed on screen as well as online. Our dog adjusted quickly and seemed reluctant to leave when we came to pick him up.
Attentive staff and excellent customer service.
They really care about the dogs. They remember my dogs name everytime I bring him in.
Safe, clean environment and amazing staff & owners!! My pup loves it here!
Clean
Everything!
Friendly owners & staff! Safe, clean environment!!!
I like I don’t have to make a reservation
I like that I can watch the cam all day! And get no work done
I like that you remember my dog
My fur baby Winston has been going here for almost a year now- I receive a red carpet treatment coming and going. I have also seen other customers receiving this exact treatment. Winston loves it here for a day and even overnight stays. He is excited every time we go. The handlers, staff and owners are top notch and seem like family to me and Winston! I highly recommend this facility to anyone and I share the experiences with my neighbors! ❤️❤️❤️❤️ 10 stars is not enough
Jeanne Roland
The cleanliness of the facility.How the staff cares for our furry friends.
My dogs display intense enthusiasm when they realize that we are heading to Dogtopia of Jacksonville, at the Avenues, for boarding. When my dogs catch me filling individual meal bags with food, they begin to spin in circles and squeal with excitement until we arrive at Dogtopia. My dogs rush into the lobby and head straight for the door that leads to the play area, without hesitation. I am fortunate to have found a solid dog boarding and day care facility that values and cares for my dogs. I appreciate that every staff person is engaging, dog-loving, and human-friendly.
The staff is amazing and the owners are so wonderful! Crosley begs to go to daycare every morning and comes home warn out in the evenings. ❤️
Clean
Happy
Professional
Love everything!!!
I was extremely pleased with the friendly professionalism shown to me by staff. The facilities were very clean and well run. I will relax and know my “babies” will both have fun and be well cared for!
~ Ceil Shanahan
Wonderful
Dogtopia is my bulldogs' favorite place in the world! The staff is nice and caring and goes out of their way to make it an enjoyable experience!
Our first experience was a great! The staff were very friendly and professional. I could tell that they were happy to help and great with our dogs. The facility was very clean and everyone was attentive to our dogs and that this was their first time there and making them comfortable. Looking forward to many days of fun play for our to fur babies.
Thank you!
I like the personal attention that they give the dogs when they're and their play area you can watch them on video it's just a very safe and secure place I love it
Friendly staff & clean environment
Webcam, spa package, Sunday pickup!
Everyone professional. Love that they have evaluations to see how your dogs responds to other dogs prior to staying. Love that they cameras. Fun for dogs. Just love it all.
We love Dogtopia! Schatzie and Dash have been attending Dogtopia since we moved to the Jacksonville area from Tulsa, OK about six months ago. They were use to a spacious outdoor yard and finding Dogtopia gave them all the exercise they needed until we located to our new home in St. Augustine. We still make the drive to utilize all of their accommodations to include their half/full day daycare, boarding and spa services. Now that they are exposed to other furry friends, they have become more social with other dogs and people. I love that you can check in on them with their Webcams via your cell phone. They never give me any resistance when I bring them in fact they are anxious to jump out of the car and head for the door. A loving and caring staff member, and almost always, the owners greet them at the door. I never have anxiety over leaving my loves at Dogtopia!
I've been a dog owner for over 50 years. I've seen a lot of pet care businesses throughout those many years, with the many dogs I've owned, and the dog business has evolved into a definite notch market. People who have dogs need to be able to take their companions to a place that truly is committed to the well being and care of their dog. There are times when I want my dog to have exposure to other environments that allow him to just have fun and to be able to socialize with other dogs , but in a Safe and supervised environment. Dogtopia fits my & my "Fury companions " needs perfectly. When my wife and I first visited the facilities of Dogtopia we were absolutely impressed. Finally, a very clean, huge and professionally operated dog care facility that I can honestly feel excited about taking my " Harley" ( minture golden ,wheaton mix)to, and being able to know that he's active and having a ball with other dogs, while I'm running errands or going to Dr. appointments . Im happy to have discovered Dogtopia and will look forward to Dogtopia supplying Harleys future daycare and boarding needs. We live over an hour away from Dogtopias Avenues Branch, but would drive even further to be able to feel good about the care he will get while in the hands of the staff at Dogtopia.