Customer Testimonials
Ability to reach the bristol location directly. I have found everytime I've spoken to the office directly to solve issues, they have been very responsive and easy to work with but the number I have on file always goes directly to the call center.
Awesome
Teachers/atmosphere/ understanding
Good instructors
The staff was kind, the facility was clean, my disgusted had so much fun!
Everyone from the minute you walk in the front door to instructors to the call care team is amazing! We have had an amazing experience, and my kids are become safe and effective swimmers. We have been with safesplash since they opened and cant recommend them enough!
We love Ms. Abby so much!! Her positivity is infectious and Asher has become so much more confident with her.
We love so many others as well - Ms. Noah, Mr. Matt, Mr. Andrew, Mr. James to name a few.
The only constructive feedback I have is that I don’t love when there’s such a big turnover with instructors as it takes awhile for them to get to know my swimmers. But we also understand.
The instructors are fantastic!
We love Ms. Abby!
We love the teachers and all people 💜
Wonderful instructors, which is most important for any school.
Great coaches and staff!
I like the flexibility of the classes and the option to make up a class if you have to miss one. That staff is kind and very knowledgeable.
Love our teacher Christina!! She is great with the little ones and makes the class so fun and pleasant to come to.
The over all experience and service provided by the staff and the manager is excellent. The manager walks around during every class and makes sure every student is having the best experience. Helps also helps the parents with class reassignments as needed and is absolutely patient, caring and supportive. Absolutely a delight to work with and my kids love the experience and environment he and his team have created
The small classes have been great for my kids. They have done well with the smaller classes. They needed more personal attention.
Kristin is absolutely incredible! She does a great job with helping to push little ones inside of a boundary they feel safe in to help them continue to further learn how to swim.
Sam is a wonderful coach. She has a talent for meeting students where they are while also instilling confidence in their abilities to do more.
Ms Lisa is an AMAZING instructor, my child is safe in a pool thanks to her.
The school is clean and organized.
Highly recommend it
The instructors are dedicated to putting serious time into the development of the child's swimming skills.
Exceptional instructors, great customer service, clean and safe environment.
Thank you so much! We are so proud of the kids' progress and love having you guys swimming with us.
All the instructors are great. I just feel like we’ve been on the same level since November 2024.The instructor hasn’t really told my son what the delay is from going to the next level. We do the same thing almost every week. He need to tell my son what he needs to work on.
I can see great progress in my granddaughters swimming skills in just 3 lessons. I am so proud of her and her instructors.
Everyone we encounter is very kind to our children. Both our children have enjoyed each teacher they have had . Everyone is very professional and great customer service. Most of all everyone is very friendly.
We really enjoyed our trial session with the teacher; however, the second session was not as great. Also, we were told that the charge would be made on the same day of our class, but instead it was processed the week before on a card we had left only for the record.
Instructors
Our three sons learn and improve their swim skills every session. They’re becoming confident swimmers. The instructors are patient and competent. And Ms. Anna is a joy to work with; she consistently goes above and beyond to serve our families.
Place is fairly new so it’s clean
Teachers are great!!!
I just wish they would have mats on the hallways on the lockers cuz it gets wet pretty easily y and fast; my kids fell during change of clothes because it was wet and slippery
I like the location, because there is a lot of space all around the building; and the area where Swimsafe is located is not crowded, and area appears fairly safe. Plus the ladies that come to swim and use the locker room and shower, they appear decent and are respectful.
We have been so thankful for the progress our three year old has made! It was so reassuring to be able to take him to the pool this summer and know that he has the skills to be safe in the water! All the instructors are wonderful!