Member Testimonials
strokes swimming class. very useful
The swimming pool is awesome!
Fantastic dedicated instructors.
Pool
I have not participated in any of the programs or activities.
The instructors.
I like the variety of classes offered, and the teachers are all excellent. I also like the activities and programs for children. I feel that the Y is a significant resources for the North Austin Civic Association neighborhood and surrounding neighborhoods in terms of providing a center for health, exercise, and community involvement.
I come to the Y to swim laps and relax in the hot tub. There Is always a lifeguard on duty and the people are friendly. The pool area is clean and well maintained. The locker room / showers / changing area are spotless!
Superb swimming pool and accessible schedule
Good machines, variety of classes, pools, hot tub, and clean
(1) Exercise equipment (2) fitness programs for older adults (3) availability of meeting space
The availability but i would like to ask for another HIIT class during the week as its always full.
We like the friendly family/neighborhood atmosphere, the diverse range of activities offered (especially for older members), and the building's cleanliness.
I like working out at the YMCA.
All were good on schedule and all were good at picking good coach. All need baseball games for youth to.
the diversity, the senior group is very important = I have moved to texas from MD and this group has been great for me to meet new people and enjoy life Jenny Margrave and Tina Ross are exceptional They know how to run a good class that is useful and fun. Tina Ross's yoga class is so good = it is worth the membership alone. Jenny is very thoughtful and comes up with great ideas for us to experience the YMCA and Austin
I like the hot tub. I would like to have a sauna.
fit my needs
Okay not wanting to nit pick there are a couple of important things that need to be improved upon. The first would be to improve upon your cleaning program . I hear this continually from my wife who constantly complains about the dressing rooms consistently needing cleaning with clumps of hair noticed in the shower drains all the way to mold that at times appears on the shower walls as well as shower curtains. The lockers in the dressing room are also in need of some attention as some of them appear to be rusting on the insides and need a coat of Rostoleum to curb this. In addition she states that the work out rooms always appear to be not swept. Many of her exercises require her to be a floor level and it is very apparent by the amount of dirt and dust bunnies that the frequency of cleaning this areas needs to increase.
Secondly the hot tub has certainly become unreliable. I can understand in late October when the City of Austin requested the tub to be closed due to the boil water emergency but it just seems like it is often out of service due to some mechanical problems. Institute either a stronger maintenance program or consider upgraded the equipment to something more reliable. One of our key reasons for our membership at this Y and not other available gyms is the wet area. A good soak in the hot tub after a long work out is invaluable to all of your members. Thanks for listening.
Awesome staff. Always friendly and helpful. The facility is well equipped. The exercise machines are well maintained and the facility is always clean. It is a very inviting place for people of all levels of fitness goals!
I usually only use the treadmill, but they are good ones and I like the programs on
them! The people who work at this Y are always friendly and professional and helpful.
My “home” Y is Townlake but I am a recent attendee to the North Austin Y due to the new location of my work. I have REALLY enjoyed this location. It’s new, clean, very open and spacious, the pool always has a lane to share or even open and the equipment is well maintained. The staff has always been super friendly and helpful too. The only thing I have an “issue” with if you can even call it that is the locker size. They aren’t as deep as most lockers I’ve used. It’s certainly not going to keep me from going. 😊
I like all the programs and activities the Y has to offer!
They are very family friendly, also there is usually a good variety of classes and times !
Cheerful (and helpful) front desk folks.
Silver Sneakers classes!
I really enjoy the Senior Older Adult Range of Motion class with Bill. I also have enjoyed Yin Yoga with Molli.
We Enjoy the facility and the Trainers & Employees are Great. A++++
The child watch staff have been so great to my 6-month-old, Ruby. I feel very comfortable leaving her with them while I work out! Keep up the great work, North Austin!
Small class sizes.