Member Testimonials
Okay not wanting to nit pick there are a couple of important things that need to be improved upon. The first would be to improve upon your cleaning program . I hear this continually from my wife who constantly complains about the dressing rooms consistently needing cleaning with clumps of hair noticed in the shower drains all the way to mold that at times appears on the shower walls as well as shower curtains. The lockers in the dressing room are also in need of some attention as some of them appear to be rusting on the insides and need a coat of Rostoleum to curb this. In addition she states that the work out rooms always appear to be not swept. Many of her exercises require her to be a floor level and it is very apparent by the amount of dirt and dust bunnies that the frequency of cleaning this areas needs to increase.
Secondly the hot tub has certainly become unreliable. I can understand in late October when the City of Austin requested the tub to be closed due to the boil water emergency but it just seems like it is often out of service due to some mechanical problems. Institute either a stronger maintenance program or consider upgraded the equipment to something more reliable. One of our key reasons for our membership at this Y and not other available gyms is the wet area. A good soak in the hot tub after a long work out is invaluable to all of your members. Thanks for listening.
Awesome staff. Always friendly and helpful. The facility is well equipped. The exercise machines are well maintained and the facility is always clean. It is a very inviting place for people of all levels of fitness goals!
I usually only use the treadmill, but they are good ones and I like the programs on
them! The people who work at this Y are always friendly and professional and helpful.
My “home” Y is Townlake but I am a recent attendee to the North Austin Y due to the new location of my work. I have REALLY enjoyed this location. It’s new, clean, very open and spacious, the pool always has a lane to share or even open and the equipment is well maintained. The staff has always been super friendly and helpful too. The only thing I have an “issue” with if you can even call it that is the locker size. They aren’t as deep as most lockers I’ve used. It’s certainly not going to keep me from going. 😊
I like all the programs and activities the Y has to offer!
They are very family friendly, also there is usually a good variety of classes and times !
Cheerful (and helpful) front desk folks.
Silver Sneakers classes!
I really enjoy the Senior Older Adult Range of Motion class with Bill. I also have enjoyed Yin Yoga with Molli.
We Enjoy the facility and the Trainers & Employees are Great. A++++
The child watch staff have been so great to my 6-month-old, Ruby. I feel very comfortable leaving her with them while I work out! Keep up the great work, North Austin!
I like most things about YMCA.
Two things that can be improved -
1. I am paying $82/monthly for a family. I think the cost should be lower.
2. I would like more treadmills.
Love the indoor pool and the hot tub/spa. Also, I appreciate the free (with membership) classes that you offer.
The best part about this specific ymca are the people who work there and the leadership from Kenny and Mia.
Thanks,
Chris G
Love the lap pool, my favorite in the city. Weight machines and free weights are also a great breadth. And the new farmer’s market on Saturday mornings is awesome, combines my workout and some grocery shopping in one.
Patrick and Vinita are wonderful instructors and the classes the Y provides are excellent. Child Watch has a wonderful staff and take great care of the kids. The front desk staff is always friendly!
The North Austin facility is very well maintained and has fitness machines I like to use. The staff is always friendly and helpful.
Friendly staff and i never have to wait for a piece of equipment. Also it is always very clean. I'm glad i joined!
Classes, instructors, facility, and location all excellent and convenient.
Love the personal trainer Barbara. Love the classes. Love the friendly staff! I lov3 the Y
Gteat! Love my instructors, Carrie, KC, Barbara, and Tina are all wonderful! Enjoying all my classes!
from Staff: Friendly faces ready to help
from members: Regular (not sports/body fanatics) people dressed in comfortable working out clothing.
Plenty of activities & equipment.
Thank you
Variety, quality of programs and the friendliness of staff
I have been seeing different personal trainers from the Y for almost 2 years now. The attention to detail and the progress I have made is because of their push and support to become stronger and healthier. The staff is always happy and helpful and I never feel out of place at the YMCA.
Great AOA program! Jenny does a wonderful job. Love enhanced fitness classes. Attending aqua fit classes for 3 years, great instructors.
The variety of choices is great, the instructors are amazing and inspiring, the feelings of family and fun shared with fellow participants always makes you want to return!
The people who are always friendly.
Aquatic staff is great. Front desk is very helpful.
Most of the instructors are punctual, professional, knowledgeable and encouraging.
The facility is clean and very well equipped.
The programs offered are for various levels of fitness and diverse interest.
fit my needs