Merry Maids of New Castle & Cecil Counties
56 W Main Street, Suite 107
Newark
DE 19702
United States

Client Testimonials

Report a concern   November 2, 2012 — Rated 9 out of 10 by Ray Burke Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Thorough courtious and efficient

Report a concern   November 2, 2012 — Rated 9 out of 10 by S.B.P. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The ladies were thorough and efficient I felt they did a good job and I look forward to the next cleaning.

Report a concern   October 25, 2012 — Rated 10 out of 10 by Aimee Smith Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

VERY THOROUGH
DEPENDABLE
TRUSTWORTHY
HOUSE HAS NEVER BEEN SO CLEAN

Report a concern   October 24, 2012 — Rated 9 out of 10 by D.M. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

I like the way my maids clean my house, and I like the fact that my payment can be deducted from my bank account.

Report a concern   October 23, 2012 — Rated 10 out of 10 by K.N. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

I like the team...they are very thorough

Report a concern   October 19, 2012 — Rated 10 out of 10 by Marilyn Spicer Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

I like Darlene! She does the BEST job of any of your employees. Whoever she brings as her team also excells and I believe it is because of her insistence on quality and the example she sets.

Report a concern   October 18, 2012 — Rated 9 out of 10 by J.S. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

I've been pleased with Merry Maids for many years. Jenell has been the Team Leader and is a very hard worker! I've also had Laura, Jen S., Courtney, Holly, Phyllis, Krista, and seveeral others. They all do a good job and are pleasant to have in my home. They make my job of keeping the house straight and neat so much easier. THANK YOU TO ALL.

Report a concern   October 4, 2012 — Rated 9 out of 10 by J.B. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The floors were cleaned by hand. Came out very nice

Report a concern   September 26, 2012 — Rated 10 out of 10 by W.A. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Efficient and thorough. Products leave a clean and pleasant odor.

Report a concern   September 21, 2012 — Rated 9 out of 10 by D.W. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The Merry Maids always do little extras. They are always very thorough. The products smell very good. The new vacuum is FABULOUS! It really does the job!

Report a concern   September 15, 2012 — Rated 9 out of 10 by J.B. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

very friendly and helpful

Report a concern   September 13, 2012 — Rated 10 out of 10 by B.S. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The cleaning was very thorough and the young ladies that performed the service were very considerate and professional. I hope I get them for my every to week cleaning.

Report a concern   September 6, 2012 — Rated 9 out of 10 by Lorine Kirby Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The girls come on time and are cordial and professional. The big thing for me is that they change my bed. I am disabled and it is a little too much for me to do. The house sparkles when they are done. They always ask if there is anything else that need to be done. When I live in Edgewood, MD, I had the girls come from the Bel Air office. The girl have been great. But, I certainly appreciate it imensely if I could have Crystal and her partner come when they are due on September 27th. Thanks for making my life so much easier. THANKS SO MUCH!

Report a concern   September 4, 2012 — Rated 9 out of 10 by C.O. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

We like that we have a team assigned to the house. Maria is exceptional and always can be counted on to do a good job. We also appreciate the flexibility we have had when we have had to make changes to our scheduled cleaning or add a cleaning to the schedule. Most recently, when there was an accident which caused our cleaning team to be delayed, we received a phone call telling us that they would be late and what the situation was. It was the first time we had ever received a call to let us know that a team would be late and it was greatly appreciated. This is a value added service, so the customer is not left waiting. In the past, I have always had to call the office to find out what happened when a team did not show up at their usual time. Shortly, after the phone call, a team arrived, so the office took action to get teams out to cover for the people who couldn't get in...again it showed that responsiveness to and concern for the customer has become more important to Merry Maids...we appreciate the changes you have made to service your customers better.

Report a concern   September 4, 2012 — Rated 10 out of 10 by H.D. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Honest, reliable and very good cleaners.

Report a concern   August 28, 2012 — Rated 9 out of 10 by J.R. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

It is nice to come home to clean house. They almost always do a nice job. The cleaners I have met when I happened to be home at the time were pleasant and friendly.

Report a concern   August 27, 2012 — Rated 9 out of 10 by C.L. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The house smells so fresh when I get home.

Report a concern   August 27, 2012 — Rated 10 out of 10 by D.S. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Your teams work hard, respond to requests, and are vey thorough in what they do.

Report a concern   August 23, 2012 — Rated 10 out of 10 by Aimee Smith Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

VERY THOROUGH
FOLLOWED MY REQUESTS TO THE "T"
LOVE IT THAT I DO NOT HAVE TO CALL EACH WEEK, YOU DEBIT MY ACCOUNT AND THINGS ARE ALWAYS THE SAME EVERY THURSDAY THAT THE GROUP COMES

Report a concern   August 21, 2012 — Rated 10 out of 10 by F.K. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Amanda and Krista were friendly as well as doing a great job.

Report a concern   August 17, 2012 — Rated 10 out of 10 by Ray Burke Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The end product, i.e., they do a good job.

Report a concern   August 13, 2012 — Rated 10 out of 10 by Adrienne Perlman Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Services were very thorough. Merry Maids actually move things to cling behind, not just around! Very satisfied. Nice women as well. My house looks fantastic!!!!!!!!!

Adrienne

Report a concern   August 13, 2012 — Rated 9 out of 10 by P.K. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

The products used always make my home smell very good and I always enjoy coming home to a freshly cleaned house, especially a nice clean bathroom

Report a concern   July 30, 2012 — Rated 9 out of 10 by Jeff Marlin Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Your employees mare in variably courteous and thorough. They do a good job.

Report a concern   July 24, 2012 — Rated 10 out of 10 by E.W. Merry Maids of New Castle & Cecil Counties
What do you like about our services and the products used in your home?

Merry Maids' service is reliable and the cleaning is better than satisfactory. It is somewhat dependent on the specific maids who arrive for the service, but all-in-all the cleaning is competent and usually complete.


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