Customer Testimonials

I’ve been parking at PNF Atlanta for more than a quarter of a century…no kidding. I’ve never used the airport parking, nor another parking service. The lot is the closest offsite parking facility, and the pickup and dropoff service is routinely timely, smooth, safe, and gracious.

On my last visit, Olene had already started to pull away from the ATL pickup site when she spotted us heading toward the shuttle after a long day of flying…she paused and helped us with the luggage when it would have been far easier for her to have simply kept going with a nearly full shuttle. But she stopped, and validated my loyalty to PNF Atlanta once again.

Excellent service and great customer service

Very timely pickups and courteous drivers.

Prompt shuttle pickup from car. Shuttles are always clean.

So convenient! I made reservations online and everything was so easy. We parked, was picked up immediately, taken to our airline check in gate all within minutes. Then, upon our return, we followed the texted instructions right to the van waiting for us. We were off the plane and to our car within 45 minutes. Great!! I will definitely use this service with future travel. It took away much of the travel stress.

We had a very timely pickup upon our arrival to PNF. Our pickup from the airport when we returned was exceptional. First, the bus was waiting for us when we arrived at the lot, and second, Robynne S. was extremely upbeat and friendly, laughing and joking with us as we got on the bus and throughout our ride back to the lot. Robynne S. is an asset to your company and we hope to meet up with her again! Thank you!

easy access, clear usage, fair pricing, safety. thank you for a stress free parking experience

I like the complimentary car wash on site.

Car is always ready when I return

I had the most courteous driver pick up mom and me from SFO. He dropped us right at my car and helped mom off the shuttle.
In general, PNF is prompt, clean and has great drivers. I also like the good communication re: my reservation. TY!

Quick shuttle service. Friendly. Efficient.

everything was smooth

Fast service, which is incredible but especially on a holiday. Also, we forgot a luggage case on the bus, and the driver waited for us at the front gate. Driver was wonderful.

Easy to find. Friendly, prompt associates. Clean transportation.

The location was great, very close to the airport. The staff was very friendly and helpful. The price was very reasonable. It may become our regular parking place.

Convenience, convenience, convenience, at an economical price. I was able to use several free days as part of the deal for our most recent international trip, which was fantastic.

The service both on the way in and out was professional, efficient, and comfortable.

Everything went smooth. We were picked up from parking location within few minutes. Got reminder with pickup instructions on return day (night 11:20 pm) and we got the ride back to the parking lot within 5 minutes. We can count on Park'N Fly with confidence for our future trips.

Electronic is nice!

I had a flat tire the yard guy filled my tire in a matter of minutes

On time, courteous and convenient location

Very good service. Timely & professional. Will use their services again. Thanks.

Quick , i pull in get picked up and I am at the airport, same is true for return to my car

I like the drop off and pick up service. Its seamless and also in and out of the parking is seamless

Always so efficient and everyone is so nice

That you are the only well run and efficient park and shuttle anywhere near the airport and I’ve used a few. More importantly your people go over the top with customer care and kindness.
In fact this is the review I left on Google and yelp yesturday…..
Yesturday, the day before Thanksgiving I was returning to get my car and I had lost my ticket. The driver said she was more than happy to drive me around to find my car but I was so embarrassed that I had messed up again. I’m 65 and I feel like I’m messing up everything and I thanked her and said I would find it. I walked all the rows in the covered area, couldn’t find my car and went to the office in defeat and tears. The kindness and love I received from everyone working in the office was so very touching to my soul. An incredibly nice young man, Tyler, offered to take my key fob and drive around and he would find my car and he kept saying” don’t worry I will find it”. He found it of course brought me to my car and treated me with so much love that I envied his grandmother he was so kind. I know this review is a bit long but I want you to know that not only is this the best run park and shuttle service it is staffed with good people. And in a world where customer service has all but disappeared, it is thriving in Park n Fly Plus.

Very easy service to use to make traveling less hectic.

The ease of making a reservation online. The ease of calling for the van driver when I have arrived back home and I’m ready for pick-up. The ease of prepaying so that all I need to do is scan my QR code to exit upon returning home.

The shuttle drivers specifically were very friendly and helpful.

Good timely service

Easy to make reservations, prompt pick up to & from airport. Courteous & helpful drivers.